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password_change_guide [2016/08/16 09:22] jbeck [Changing Your Olin Network Password] |
password_change_guide [2016/08/16 09:58] jbeck |
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| ====== Changing Your Olin Network Password ====== | ====== Changing Your Olin Network Password ====== | ||
| - | ===== password.olin.edu ===== | + | ===== What to know prior to changing your password ===== |
| - | Register your Olin account on our password management site! Once you are registered, managing your Olin network password when you do not have access to your Olin laptop or are locked out of your account will be easier than ever, particularly if you use non Windows systems or more than one device. If your network account has been locked out, your password has expired & needs to be changed or you have forgotten it, you can regain access to your account by visiting Olin College’s password management website: https://password.olin.edu. If you have access to your Olin laptop, please follow the steps below prior to using https://password.olin.edu. | + | |
| - | + | ||
| - | Remember you must have your current username and password to complete the registration so don't delay! | + | |
| We strongly recommend you read; [[general_password_info|Your Olin Password, What You Should Know]] to review Olin College’s password requirements and some other common password related questions prior to changing your network account password. | We strongly recommend you read; [[general_password_info|Your Olin Password, What You Should Know]] to review Olin College’s password requirements and some other common password related questions prior to changing your network account password. | ||
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| If you use any of these devices to access Olin services, please be sure to review and follow the steps below for each of these devices prior to a password change. | If you use any of these devices to access Olin services, please be sure to review and follow the steps below for each of these devices prior to a password change. | ||
| - | ===== On Domain Windows 7 Laptops ===== | + | |
| - | - Turn off all your wireless connections via the switch or setting on the device. | + | ===== On Olin issued Dell Laptops ===== |
| + | Prior to proceeding with a password change we strongly encourage users to close out of any applications that use stored or cached credentials and clear the Windows Credential Manager of any Outlook/Webmail/Exchange stored credentials: | ||
| + | - Open the Start Menu and in the search field type in **Credential Manager** | ||
| + | - Open up the Credential Manager program once the search is completed. | ||
| + | - Locate any set(s) of credentials that have **Outlook** or "olin.edu" in the name under any of the fields (Windows Credentials or Generic Credentials) | ||
| + | - Click the name to expand the set of credentials and then choose **Remove from Vault** | ||
| + | |||
| + | If you use any mobile devices (smartphones, tablets, etc.) to access your Olin email account, please set the device(s) to airplane mode prior to proceeding with the next steps in order to prevent any account lockouts. | ||
| + | |||
| + | ==== If you are ON campus ==== | ||
| + | - Turn off all your wireless connection via the switch or setting on the device. | ||
| - Close out of all applications. | - Close out of all applications. | ||
| - | - Connect your computer to a wired Ethernet network jack | + | - Connect your computer to a wired Ethernet network jack. |
| + | - Change your password: | ||
| + | - Press Control-Alt-Delete | ||
| + | - Select **"Change a Password..."** | ||
| + | - Create a new password | ||
| + | - We strongly recommend reboot your machine to finish the process following your password change | ||
| + | |||
| + | ==== If you are OFF campus ==== | ||
| - If you are off campus, VPN into the Olin network and ensure you are connected before proceeding. | - If you are off campus, VPN into the Olin network and ensure you are connected before proceeding. | ||
| * If you cannot VPN into the network, STOP; please do not continue attempting to reset your password. Request help from the Olin IT Help Desk via email at helpdesk@olin.edu or phone at (781)292-2430. | * If you cannot VPN into the network, STOP; please do not continue attempting to reset your password. Request help from the Olin IT Help Desk via email at helpdesk@olin.edu or phone at (781)292-2430. | ||
| + | - Close out of all applications. | ||
| - Change your password: | - Change your password: | ||
| - | - Execute Control-Alt-Delete. | + | - Press Control-Alt-Delete |
| - | - Select **Change Password**. | + | - Select **"Change a Password..."** |
| - | - Update Password. | + | - Create a new password |
| - | - Reboot your machine to finish the process. | + | - We strongly recommend reboot your machine to finish the process following your password change |
| * NOTE: If you are off campus and connected via VPN, please disconnect your VPN session before rebooting otherwise it will become locked out. | * NOTE: If you are off campus and connected via VPN, please disconnect your VPN session before rebooting otherwise it will become locked out. | ||
| + | |||
| + | ==== After changing your password ==== | ||
| + | For any devices that you had entered into standby mode or otherwise disconnected from any network services, please update the stored credentials for your email account, etc. in their relevant settings pages prior to bringing the device back online in order to prevent any network account lockouts. | ||
| - | ===== Off-Domain Windows 7 Laptops ===== | + | ===== Personal Windows Computers ===== |
| - | - With wireless turned off and a wired connection to the network, navigate to \\fsvs01\Public\WirelessProfiles and copy the **Off_Domain_Profiles** folder to the root directory of your hard drive (the C:\ drive). You may already have the wireless profiles on your C: drive. | + | - If you are using a laptop, with wireless turned off and a wired connection to the network, navigate to \\fsvs01\Public\WirelessProfiles and copy the **Off_Domain_Profiles** folder to the root directory of your hard drive (the C:\ drive). You may already have the wireless profiles on your C: drive. |
| - Close out of all applications. | - Close out of all applications. | ||
| - Remove all saved instances of the old password: | - Remove all saved instances of the old password: | ||
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| - Click **Change Password** | - Click **Change Password** | ||
| - Follow on screen instructions | - Follow on screen instructions | ||
| - | - Re-add the wireless profiles: | + | - Re-add the wireless profiles, if necessary: |
| - Navigate to your copy of the **Off_Domain_Profiles** | - Navigate to your copy of the **Off_Domain_Profiles** | ||
| - | - Double-click on each of the **import** files (OLIN_xx) | + | - Double-click on the **import** file |
| - | - After the profiles have been imported, press any key to close the window when prompted. | + | - After the profile has been imported, press any key to close the window when prompted. |
| - | - Enable your wireless | + | - Re-enable your wireless |
| - | - Enter your username and new password when connecting to the wireless networks. Information Technology | + | - Enter your username and new password when prompted to connect to the wireless network. |
| - | ===== Windows Desktops (Win 7) ===== | + | |
| + | ===== On-Domain Windows Desktops ===== | ||
| - Close out of all applications. | - Close out of all applications. | ||
| - Change your password: | - Change your password: | ||
| Line 52: | Line 70: | ||
| (http://linux.olin.edu). | (http://linux.olin.edu). | ||
| - | ===== Android 2.x ===== | + | ===== Android ===== |
| - Turn on Airplane mode by holding down the power button and selecting **Airplane Mode** | - Turn on Airplane mode by holding down the power button and selecting **Airplane Mode** | ||
| - Change your password: | - Change your password: | ||
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| - | ===== Apple / Mac ===== | + | ===== Apple OS X ===== |
| - Disconnect the computer from wireless network by turning Airport off via the Airport icon in the top right corner of your screen. Connect the computer to the wired network. | - Disconnect the computer from wireless network by turning Airport off via the Airport icon in the top right corner of your screen. Connect the computer to the wired network. | ||
| - Close out of any email application that may try to synch with your Olin Email. | - Close out of any email application that may try to synch with your Olin Email. | ||
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| - Launch your mail client and update your password when prompted. | - Launch your mail client and update your password when prompted. | ||
| - | ===== iPhone / iPad / iPod ===== | + | ===== iPhone / iPad / iPod / iOS ===== |
| - | - Remove all saved internal Olin wireless networks with format Olin_XX. | + | - Remove all saved internal Olin wireless networks with format Olin. |
| - Go to **Settings->Wi-Fi**. | - Go to **Settings->Wi-Fi**. | ||
| - Press the right arrow next to any saved Olin Wi-Fi network. | - Press the right arrow next to any saved Olin Wi-Fi network. | ||
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| - Repeat these steps for each Wi-Fi network. | - Repeat these steps for each Wi-Fi network. | ||
| - Turn off **Airplane mode** | - Turn off **Airplane mode** | ||
| + | |||
| + | ===== password.olin.edu ===== | ||
| + | Register your Olin account on our password management site! Once you are registered, managing your Olin network password when you do not have access to your Olin laptop or are locked out of your account will be easier than ever, particularly if you use non Windows systems or more than one device. If your network account has been locked out, your password has expired & needs to be changed or you have forgotten it, you can regain access to your account by visiting Olin College’s password management website: https://password.olin.edu. If you have access to your Olin laptop, please follow the steps below prior to using https://password.olin.edu. | ||
| + | |||
| + | Remember you must have your current username and password to complete the registration so don't delay! | ||