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password_change_guide [2020/09/08 08:31] mamaral [After changing your password] |
password_change_guide [2023/12/12 14:43] (current) rosterberg |
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| ===== Before changing your password ===== | ===== Before changing your password ===== | ||
| - | To prevent account lockouts, we strongly encourage users to close out of any applications that use stored or cached credentials and clear the Windows Credential Manager of any Outlook/Webmail/Exchange stored credentials: | + | To prevent account lockouts, we strongly encourage users to close out of any applications that use stored or cached credentials and clear the Windows Credential Manager of any Outlook/Exchange stored credentials: |
| - Open the Start Menu and in the search field type in **Credential Manager** | - Open the Start Menu and in the search field type in **Credential Manager** | ||
| - Open up the Credential Manager program once the search is completed. | - Open up the Credential Manager program once the search is completed. | ||
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| ===== Changing your password ===== | ===== Changing your password ===== | ||
| - | //:!: If you are attempting to change your password from a device not issued by Olin, please check the corresponding section in [[#Alternate Methods]]// | + | |
| + | **NOTE: Starting December 22, 2023, you must use the Microsoft Self-Service Password Reset (SSPR) tool. See: [[password_forgot|Recovering a Forgotten Password with Microsoft Self-Service Password Reset]]** | ||
| + | |||
| + | **Important Notes:** | ||
| + | * You must be enrolled in our Password Management site in order to use it. | ||
| + | * Users with an Olin issued Windows computer, reference the Olin Issued Dell Computer section below first | ||
| - Close out of all applications. | - Close out of all applications. | ||
| - | - Browse to [[https://password.olin.edu]] //(First time users will need to quickly enroll)// | + | - Browse to our password management site: [[https://password.olin.edu]] |
| - | - Click **Change Password** | + | - If you know your current password, Select: **Change** |
| + | - If you have forgotten your current password, Select: **Reset** | ||
| - Follow on screen instructions | - Follow on screen instructions | ||
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| For any devices that you had entered into standby mode or otherwise disconnected from any network services, please update the stored credentials for your email account, etc. in their relevant settings pages prior to bringing the device back online in order to prevent any network account lockouts. | For any devices that you had entered into standby mode or otherwise disconnected from any network services, please update the stored credentials for your email account, etc. in their relevant settings pages prior to bringing the device back online in order to prevent any network account lockouts. | ||
| - | If your account does end up getting locked out, you can unlock it from [[https://password.olin.edu]]. | + | If your account does end up getting locked out, you can unlock it from [[password.olin.edu]]. |
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