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student_tech_guide [2012/07/11 10:03]
dterry [Network Printers] 		student_tech_guide [2024/03/18 11:36]
mperriello [Room Scheduling]
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 ====== Student Technology Guide ====== ====== Student Technology Guide ======
  
 +=====Contacting IT=====
 +The preferred method of contacting Information Technology for technical support is by sending an email to [[helpdesk@olin.edu]]. ​ Information Technology can also be contacted by telephone between the hours of 8:30 AM and 5:30 PM at ext 2430.   this can be accessed from off campus be dialing 781.292.2430. ​ Walk up service is now temporarily by appointment only in Milas Hall Ste LL10.  ​
  
 +=====After Hours=====
 +Email and voice mail messages are monitored after hours for emergencies only. 
  
-===== Available Servers ​===== +=====Logging onto the Olin Network ​===== 
-| ''​Stuweb'' ​| Web space available | +  - Power on your laptop or desktop 
-| ''​Students.olin.edu''​ | Quota of 200 MB per student | +  - Press ''​Ctrl + Alt + Delete''​ 
-| ''​Studev''​ | Student Web Development Server | +  - Logon Information 
-| ''​Studev.olin.edu''​ | Quota of 200 MB per student |+    * User Name: first initial and last name.  There could be a number suffix depending on previous use of your username 
 +    * Password: 
 +    * Domain: ​olin.edu 
 +   
 +    * All passwords must be minimum 8 characters in length, include 3 out of 4 of the following: upper case letters, lower case letters, numbers or special characters. ​  
 +    *  
 +===== Email =====
  
 +Every student is issued an email address and mailbox matching their Olin UPN or login credentials.
  
-Currently, ​the servers are Server 2003/2008 Microsoft platforms, ​which support HTML, Active Server  +  *  username@olin.edu 
-Pages, Cold Fusion, PHP and Active Perl.+   
 +Various email distribution groups exist to help you connect with various groups on campus. ​ You can find a complete list of these email groups in the Global Address book which is accessible from your address book in Outlook. ​ Please note that you can only send to these groups from a valid and logged into Olin email account.  A few of the most widely used
  
-| ''​Fsvs01''​ | Network file server |+  * List@olin.edu faculty and staff 
 +  * Staff@olin.edu all staff members 
 +  * Faculty@olin.edu all faculty members 
 +  * students@olin.edu all students 
 +  * classof2021@olin.edu all students in class of 2021 
 +  * classof2022@olin.edu all students in class of 2022 
 +  * classof2023@olin.edu all students in class of 2023 
 +  * classof2024@olin.edu all students in class of 2024
  
-Studev and FSVS01 are accessible from off campus only through the Virtual Private Network ​ +=== Off-Campus Email Access === 
-(VPN).  If you require access, please email the helpdesk for a VPN logon and password. +[[https://​outlook.office.com|https://​outlook.office.com]]
  
-===== Network Printers ===== +Enter your network ​credentials using the following example
-There are many network ​printers on campus that are available for student printing. In West +
-Hall, there is a Xerox 5655 on the second floor and in East Hall you will find a Xerox 5655 in the +
-1st floor lounge. ​  All of these printers are configured to duplex by default. ​  ​Additionally there are  +
-color network printers on the second and third floor of the academic center of the Academic  +
-Center. ​   For a complete list of available printers as well as directions on adding a network  +
-printer, go to [[printing]]  +
-===== Electronic Mail ===== +
-The standard official e-mail address at Olin College for students is:+
  
-firstname.lastname@students.olin.edu+UPN which is: username@olin.edu
  
-As well as personal email addresses, there are many email groups designed to reach groups of  
-people on campus. ​ Some examples: 
  
-  * List@olin.edu (faculty and staff) +Example
-  * Staff@olin.edu (all staff members) +
-  * Faculty@olin.edu (all faculty members) +
-  * students@olin.edu (all students) +
-  * classof2011@olin.edu (all students in class of 2011) +
-  * classof2012@olin.edu (all students in class of 2012) +
-  * classof2013@olin.edu (all students in class of 2013) +
-  * classof2014@olin.edu (all students in class of 2014) +
-===== Digital Drop Box ===== +
-  * Our email server has a 20MB attachment limit so you should share files via Sandbox  +
-network file share, not email with on campus users +
-  * Use http://​dropbox.olin.edu to share files with off-campus users +
-  * See the IT web site-documentation->​web services for further detail+
  
-Off Campus email access: ​ https://​webmail.olin.edu 
  
-Enter your network credentials using the following example+    * Username: ​ "​jstudent@olin.edu"​ 
 +    * Password
  
-Domainname\username ​ 
  
-Example  +For other email related inquiries, see [[:email|here]].
-  - Username: ''​olin.edu\mfitzpatrick''​ +
-  - Password +
-===== Accessing the Course Management System =====+
  
-https://​courses.olin.edu+For further information on cloud storage and Office 365 see:  ​[[office365|here]]
  
-Olin College uses Blackboard as its course management system. +For password related inquiries, see [[:​Password_change_Guide|here]].
-  - To get to Blackboard, point your browser to **courses.olin.edu** +
-  - Click on **Login** +
-  - Enter your network credentials +
-  - Network username and password+
  
-Olin Mailing Lists: ​ http://​lists.olin.edu 
  
-Olin Portal: ​ https://​my.olin.edu+=====Mailing Lists=====
  
-Login using your network username and password and click on the student tab for access ​to our  +Public mailings lists are available at [[http://​lists.olin.edu/​|lists.olin.edu]]. You can subscribe to lists or set up your own list by filling out the [[http://​lists.olin.edu/​owners/​request.php|request form]]. 
-Student Information System. You can also find calendar information ​and links to important urls  + 
-on campus. +File Shares===== 
-===== Dell Premier Web Site ===== +| \\fsvs01\Public ​      | This is an area open to faculty, staff and students for storing Olin related data. | 
-Students, faculty ​and staff are able to make discount purchases through our Dell Premier Web  +| \\fsvs01\Sandbox ​     | This space is meant for very short-term storage. There is a finite limit to storage and anything older than 30 days is purged daily. You may share files with anyone here or use as a temp repository. | 
-Site.  Please see the link for Personal Computer Purchases ​on the IT web site for further info.+| \\fsvs01\Groups ​      | Space shared by members of different departmental groups| 
 + 
 + 
 +VPN software is available to access files from off campus. ​  This software ​can be found on your Olin laptop by going to the **START button on lower left of computer ​and entering Pulse in the search box.** Once the login screen appears, use your network credentials ​to login. 
 + 
 +Further information ​on VPN at Olin can be found [[what_is_vpn|here]] 
 + 
 +=====Printers===== 
 +=== Adding a Network Printer on Windows === 
 +  * From the taskbar select the **Start Button** then **Printers ​and Scanners** 
 +  ​* Select **Add a Printer** from the top of the window 
 +    * Select your printer from the list  
 +        * Check label on printer ​for appropriate printer name 
 +    * All printers ​on campus follow this established naming convention.  
 + 
 +{{:​printer_naming_scheme.png|}} 
 + 
 +  * A list of all campus printers can be found [[printer_locations|here]] 
 +  * If the printer you want is not listed select **The printer that I want isn’t listed** 
 +  * Enter in the printer name you wish to add in the format \\printvs02\printername and select next 
 +  * Select **Finish** 
 + 
 +===Other Printing Needs=== 
 + 
 +For any other printing inquiries, including [[printer_locations|printer locations]] and [[off_domain_printing|off domain printing]], see [[printing|the printing page]]. 
 + 
 +=====Equipment===== 
 + A list of classrooms and conference rooms with built in capability can be found [[projectors_campus|here]]. For any other AV inquires, see [[av|here]].
  
 ===== One Card ===== ===== One Card =====
-Accessing the One Card Transaction System Olin community members are now able to more conveniently add funds to their Dining Dollar account ​through ​the Web.+Accessing the One Card Transaction System Olin, community members are now able to more conveniently add funds to their Dining Dollar account. 
 + 
 +http://​onecard.olin.edu/​ 
 + 
 +See [[one_card_web_site|here]] for more detail. 
 + 
 +===== Portal===== 
 +http://​my.olin.edu 
 + 
 +My.olin.edu is our portal and works as a college wide resource for access to many of our sites and information. ​   The Olin portal contains links and hand outs from financial services, human resources, campus directory information,​ calendaring information and many other  necessary information on our campus. ​ Just sign onto the portal using your Olin network credentials,​ network username and password. ​  You will find user friendly information about helpful tools posted on the portal, and requests for additional information or access can be sent to helpdesk@olin.edu.  
 + 
 +Further information on the Olin portal can be found [[olin_portal|here]].
  
-https://​onecard.olin.edu/​ 
  
-See the IT web site-documentation web services for further detail