Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision | Next revision Both sides next revision | ||
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troubleshoot_vpn [2013/11/26 10:48] mhorne [Getting Started] |
troubleshoot_vpn [2015/11/10 15:31] tchen clarifying VPN password for new JVPN |
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| - Are you using the correct VPN login and password? | - Are you using the correct VPN login and password? | ||
| * The VPN software does require a username and password. | * The VPN software does require a username and password. | ||
| - | * This is not your network username and password. | + | * This is the same as your network username and password. |
| - | * You can send a request to [[helpdesk@olin.edu|helpdesk@olin.edu]] to create a VPN account or to reset your password | + | |
| - Who is your ISP? | - Who is your ISP? | ||
| - Is your ISP dial-up, cable modem, or DSL? | - Is your ISP dial-up, cable modem, or DSL? | ||