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callpilot [2012/08/14 16:10]
dterry
callpilot [2013/02/28 15:23]
jbeck
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 ====== Nortel CallPilot v5.0 Installation ====== ====== Nortel CallPilot v5.0 Installation ======
-CallPilot provides the ability to listen to voicemail messages through your Microsoft Outlook email client in the form of an  +CallPilot provides the ability to listen to voicemail messages through your Microsoft Outlook email client in the form of an audio playback. ​ CallPilot should be used to listen to voicemails only. Please continue to use your phone if you wish to use features such as forward and/or reply to messages received.
-audio playback. ​ CallPilot should be used to listen to voicemails only. Please continue to use your phone if you wish to use  +
-features such as forward and/or reply to messages received.+
 This documentation will apply to new CallPilot client installs as well as upgrading from a previous version: This documentation will apply to new CallPilot client installs as well as upgrading from a previous version:
 +
 :!: Please ensure that Outlook is closed prior to running the install. :!: Please ensure that Outlook is closed prior to running the install.
  
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     - Look for 32-bit (or 64-bit)     - Look for 32-bit (or 64-bit)
         - If 64-bit Office is installed, call or email the IT Help Desk to reinstall with a 32-bit version.         - If 64-bit Office is installed, call or email the IT Help Desk to reinstall with a 32-bit version.
-  - CTRL+Click the following link to execute the installation file:  \\fsvs01\applications\Public\Nortel\CallPilotDesktop\v5.00.41.167\Desktop\setup.exe+  - IE users may CTRL+Click the following link to execute the installation file:  ​[[\\fsvs01\applications\Public\Nortel\CallPilotDesktop\v5.00.41.167\Desktop\setup.exe]] 
 +    - Users of other browsers will need to copy/paste the link to their Run... dialog box
   - Select OK to open the file at the warning popup   - Select OK to open the file at the warning popup
   - If Callpilot is already installed, a popup window will inform you that the install will perform an upgrade. ​ Select Yes to continue.   - If Callpilot is already installed, a popup window will inform you that the install will perform an upgrade. ​ Select Yes to continue.
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   - Type in your four digit extension and your current voicemail password.  ​   - Type in your four digit extension and your current voicemail password.  ​
   - The CallPilot Desktop Messaging inbox will appear on the left side of your Outlook folders list.  The CallPilot Inbox will appear in bold when a new voice message is received.   - The CallPilot Desktop Messaging inbox will appear on the left side of your Outlook folders list.  The CallPilot Inbox will appear in bold when a new voice message is received.
 +
 +
 +===== IMAP Configuration =====
 +This only requires installation of the CallPilot Player, which may be installed by IE users by CTRL+Clicking the following link to execute the installation file:  [[\\fsvs01\Applications\Public\Nortel\CallPilotPlayer\audio_enu.exe]]
 +Users of other browsers will need to copy/paste the link to their Run... dialog box
 +
 +  * **Your Name:​** ​ Your Name
 +  * **Email Address:​** ​ 1781292//​xxxx//​@callpilot.olin.edu
 +    * where "//​xxxx//"​ == user's extension
 +
 +  * **Account Type:​** ​ IMAP
 +  * **Incoming Mail Server:​** ​ callpilot.olin.edu
 +  * **Outgoing Mail Server:​** ​ smtp.olin.edu
 +
 +  * **Username:​** ​ 1781292//​xxxx//​
 +    * where "//​xxxx//"​ == user's extension
 +  * **Password:​** ​ user's phone password - default being 781xxxx
 +    * will need to be changed from default before callpilot may be setup
 +  * **Remember password:​** ​ yes