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callpilot [2012/08/14 16:10] dterry |
callpilot [2013/02/28 15:23] jbeck |
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====== Nortel CallPilot v5.0 Installation ====== | ====== Nortel CallPilot v5.0 Installation ====== | ||
- | CallPilot provides the ability to listen to voicemail messages through your Microsoft Outlook email client in the form of an | + | CallPilot provides the ability to listen to voicemail messages through your Microsoft Outlook email client in the form of an audio playback. CallPilot should be used to listen to voicemails only. Please continue to use your phone if you wish to use features such as forward and/or reply to messages received. |
- | audio playback. CallPilot should be used to listen to voicemails only. Please continue to use your phone if you wish to use | + | |
- | features such as forward and/or reply to messages received. | + | |
This documentation will apply to new CallPilot client installs as well as upgrading from a previous version: | This documentation will apply to new CallPilot client installs as well as upgrading from a previous version: | ||
+ | |||
:!: Please ensure that Outlook is closed prior to running the install. | :!: Please ensure that Outlook is closed prior to running the install. | ||
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- Look for 32-bit (or 64-bit) | - Look for 32-bit (or 64-bit) | ||
- If 64-bit Office is installed, call or email the IT Help Desk to reinstall with a 32-bit version. | - If 64-bit Office is installed, call or email the IT Help Desk to reinstall with a 32-bit version. | ||
- | - CTRL+Click the following link to execute the installation file: \\fsvs01\applications\Public\Nortel\CallPilotDesktop\v5.00.41.167\Desktop\setup.exe | + | - IE users may CTRL+Click the following link to execute the installation file: [[\\fsvs01\applications\Public\Nortel\CallPilotDesktop\v5.00.41.167\Desktop\setup.exe]] |
+ | - Users of other browsers will need to copy/paste the link to their Run... dialog box | ||
- Select OK to open the file at the warning popup | - Select OK to open the file at the warning popup | ||
- If Callpilot is already installed, a popup window will inform you that the install will perform an upgrade. Select Yes to continue. | - If Callpilot is already installed, a popup window will inform you that the install will perform an upgrade. Select Yes to continue. | ||
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- Type in your four digit extension and your current voicemail password. | - Type in your four digit extension and your current voicemail password. | ||
- The CallPilot Desktop Messaging inbox will appear on the left side of your Outlook folders list. The CallPilot Inbox will appear in bold when a new voice message is received. | - The CallPilot Desktop Messaging inbox will appear on the left side of your Outlook folders list. The CallPilot Inbox will appear in bold when a new voice message is received. | ||
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+ | |||
+ | ===== IMAP Configuration ===== | ||
+ | This only requires installation of the CallPilot Player, which may be installed by IE users by CTRL+Clicking the following link to execute the installation file: [[\\fsvs01\Applications\Public\Nortel\CallPilotPlayer\audio_enu.exe]] | ||
+ | Users of other browsers will need to copy/paste the link to their Run... dialog box | ||
+ | |||
+ | * **Your Name:** Your Name | ||
+ | * **Email Address:** 1781292//xxxx//@callpilot.olin.edu | ||
+ | * where "//xxxx//" == user's extension | ||
+ | |||
+ | * **Account Type:** IMAP | ||
+ | * **Incoming Mail Server:** callpilot.olin.edu | ||
+ | * **Outgoing Mail Server:** smtp.olin.edu | ||
+ | |||
+ | * **Username:** 1781292//xxxx// | ||
+ | * where "//xxxx//" == user's extension | ||
+ | * **Password:** user's phone password - default being 781xxxx | ||
+ | * will need to be changed from default before callpilot may be setup | ||
+ | * **Remember password:** yes | ||