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grad_student_laptops [2020/05/15 10:21] mgrant |
grad_student_laptops [2020/05/15 10:23] mgrant [How to reset your laptop to the Windows 10 factory image] |
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1. Click **Start** , then type "reset." | 1. Click **Start** , then type "reset." | ||
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2. Select **Reset this PC (System Setting)**. | 2. Select **Reset this PC (System Setting)**. | ||
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3. Under Advanced Startup, select **Restart now**. | 3. Under Advanced Startup, select **Restart now**. | ||
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4. At the Choose an option screen, select **Troubleshoot**. | 4. At the Choose an option screen, select **Troubleshoot**. | ||
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5. Select** Factory Image Restore**. | 5. Select** Factory Image Restore**. | ||
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6. Follow the on-screen instructions to complete the reset process. This takes some time and your computer will restart. | 6. Follow the on-screen instructions to complete the reset process. This takes some time and your computer will restart. | ||
Once the reset process is complete you will need to setup your system, simply follow the onscreen instructions. If you are signing in with a Microsoft account that account will be used via Microsoft support for password recovery. | Once the reset process is complete you will need to setup your system, simply follow the onscreen instructions. If you are signing in with a Microsoft account that account will be used via Microsoft support for password recovery. | ||
If you don’t have a Microsoft account you want to use, we recommend making a secondary local administrator account as a backup in case you forget the password for your primary account. You can do this by doing the following: | If you don’t have a Microsoft account you want to use, we recommend making a secondary local administrator account as a backup in case you forget the password for your primary account. You can do this by doing the following: | ||
- | 1. Click Start , then type “users". | + | |
- | 2. Expand the **Local Users and Groups section**. | + | 1. Click Start , then type “users". |
- | 3. Select **Users**, and then **Action** at the top of the window, and click **New User**. | + | |
- | 4. Create username and password for the account and click **Create**. | + | 2. Expand the **Local Users and Groups section**. |
- | 5. Click on **Groups** on the left in the **Computer Management** window, then double click **Administrators**. | + | |
+ | 3. Select **Users**, and then **Action** at the top of the window, and click **New User**. | ||
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+ | 4. Create username and password for the account and click **Create**. | ||
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+ | 5. Click on **Groups** on the left in the **Computer Management** window, then double click **Administrators**. | ||
6. On the next window click **Add**, type in the name of the new account you just made and click **Okay**. | 6. On the next window click **Add**, type in the name of the new account you just made and click **Okay**. | ||