Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision | Next revision Both sides next revision | ||
|
olin_it_wiki [2020/03/13 16:08] rosterberg |
olin_it_wiki [2020/03/17 08:39] mfitzpatrick |
||
|---|---|---|---|
| Line 4: | Line 4: | ||
| ---- | ---- | ||
| + | **Helpdesk support during current college closing** | ||
| + | |||
| + | Helpdesk staff will be working remotely beginning March 17th, 2020. All requests for support should be sent directly to helpdesk@olin.edu and we will respond as soon as we are able. Please include as much information on your issue as possible and a call back number. | ||
| + | |||
| + | Hardware issues will be assessed with helpdesk staff, and if necessary escalated to Dell Warranty remote service . Replacement systems may be accommodated on a case by case basis depending on severity the issue. | ||
| + | We will continue to update the Working Remotely link below with suggestions and information that we find helpful to the community. | ||
| **[[working_remotely|Information about Working Remotely]]** | **[[working_remotely|Information about Working Remotely]]** | ||