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spam_emails [2022/11/30 14:08] rosterberg |
spam_emails [2022/11/30 14:14] rosterberg |
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===If you receive a spam or phishing email in your Olin inbox=== | ===If you receive a spam or phishing email in your Olin inbox=== | ||
+ | {{ :outlook-report-message-tool.png?nolink&150|}} | ||
**The best thing that you can do is to use the Report Message tool to flag it as junk or phishing:** | **The best thing that you can do is to use the Report Message tool to flag it as junk or phishing:** | ||
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If you believe you have accidentally clicked on a malicious email, or typed your password into a malicious web site, please contact the IT Help Desk immediately (helpdesk@olin.edu; 781-292-2430) and change your password immediately (http://password.olin.edu/). | If you believe you have accidentally clicked on a malicious email, or typed your password into a malicious web site, please contact the IT Help Desk immediately (helpdesk@olin.edu; 781-292-2430) and change your password immediately (http://password.olin.edu/). | ||
+ | ===If legitimate email is delivered to your Junk Email folder=== | ||
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+ | If you find legitimate email in your Junk Email folder, select the message, and use the **Report Message** tool to select **Not Junk**. This will help the junk email filter learn from its mistake, and will move the message back to your Inbox. |