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This shows you the differences between two versions of the page.

--- student_tech_guide [2012/06/05 16:36]
dterry [Network Printers]
+++ student_tech_guide [2020/09/01 13:54]
mperriello [Email]
@@ Line 1: / Line 1: @@
 ====== Student Technology Guide ======
-===== How to Contact Information Technology =====
-The preferred method of contacting Information Technology for technical support is by sending
-an email to helpdesk@olin.edu.  The IT Help Desk can also be contacted by telephone at ext 2430 during office hours, which are available at the [[olin_it_wiki | IT Wiki Homepage]].  This office can be accessed from off campus by dialing 781.292.2430. Walk up service is also available on a first come first serve basis in Milas Hall LL10.
-===== After Hours =====
-In the event of an afterhours IT emergency, please contact the R2 on duty in your residence
-hall, who can contact an appropriate person if deemed necessary.
-===== Logging On To the Olin Network =====
-  - Power on your laptop computer and  at the boot menu choose Windows
-  - The first message you receive will be
-    - Begin Logon
-    - Press Ctrl + Alt + Delete to log on
-  - The next box will state
-    - Logon Information
-    - User Name: enter first initial and last name
-    - Password:
-    - Domain: ''Milkyway''
-  - All passwords must be 8 characters in length and must contain a combination of numbers, letters or special characters and a least one uppercase letter. Please note each laptop is also configured with a local admin account , with the same username as your network account, as a precaution against  getting locked out of your laptop should your domain account become inaccessible.
-  - The built in system administrator account has been renamed to ITCLTADM and configured for IT use in managing the laptop program.  DO NOT modify this account in any way.
-===== Available Servers =====
-| Stuweb | Web space available |
-| Students.olin.edu | Quota of 200 MB per student |
-| Studev | Student Web Development Server |
-| Studev.olin.edu | Quota of 200 MB per student |
+=====Contacting IT=====
+The preferred method of contacting Information Technology for technical support is by sending an email to [[helpdesk@olin.edu]].  Information Technology can also be contacted by telephone between the hours of 8:30 AM and 5:30 PM at ext 2430.   this can be accessed from off campus be dialing 781.292.2430.  Walk up service is now temporarily by appointment only in Milas Hall Ste LL10.
-Currently, the servers are Server 2003/2008 Microsoft platforms, which support HTML, Active Server
+=====After Hours=====
-Pages, Cold Fusion, PHP and Active Perl.
+Email and voice mail messages are monitored after hours for emergencies only.
+=====Logging onto the Olin Network =====
+  - Power on your laptop or desktop
+  - Press ''Ctrl + Alt + Delete''
+  - Logon Information
+    * User Name: first initial and last name.  There could be a number suffix depending on previous use of your username
+    * Password:
+    * Domain: olin.edu
+    * All passwords must be minimum 8 characters in length, include 3 out of 4 of the following: upper case letters, lower case letters, numbers or special characters.
+    *
+===== Email =====
-For further information please see the documentation on the IT web site:\\
+The standard official e-mail address at Olin College is:
-http://it.olin.edu/documents/WebServices/StudentWebServices.pdf FIXME
-| Fsvs01 | Network file server |
-Studev and FSVS01 are accessible from off campus only through the Virtual Private Network
+  *  firstinitiallastname@olin.edu
-(VPN).  If you require access, please email the helpdesk for a VPN logon and password.
-===== Network Drives =====
+Some common email alias groups have been built to help you connect with various groups of people on campus.  You can find a complete list of these email groups Global Address book which can be accessed from your address book in Outlook.  A few of the most widely used
-Each student is allotted private storage space on the student file print server (fsvs01).  This
-storage is provided to students as an academic resource and should be used for this purpose
-only.
-Stufac - \\fsvs01\StuFac - space shared by faculty and students for academic use
+  * List@olin.edu faculty and staff
+  * Staff@olin.edu all staff members
+  * Faculty@olin.edu all faculty members
+  * students@olin.edu all students
+  * classof2021@olin.edu all students in class of 2021
+  * classof2022@olin.edu all students in class of 2022
+  *  classof2023@olin.edu all students in class of 2023
+  *  classof2024@olin.edu all students in class of 2024
-Public - \\fsvs01\public - This is an area open to faculty, staff and students for storing Olinrelated data.
+=== Off-Campus Email Access ===
+[[https://outlook.office365.com|https://outlook.office365.com]]
-Sandbox - \\fsvs01\sandbox - This space is meant for very short-term storage.
+Enter your network credentials using the following example
-There is a finite
+UPN which is: firstinitiallastname@olin.edu
-limit to storage and anything older than 30 days is purged daily. You may share files with
-anyone here or use as a temp repository. Since this folder is designed as temporary storage,
-there is no data back up available.
-A complete backup of all files stored on the network is completed on a regular basis.   If you
-have any issues with regard to accidentally deleting or otherwise losing files, contact
-helpdesk@olin.edu as soon as possible. It is recommended that you save all files to the network
-drive to ensure appropriate backup. If you choose to save files to your local drive, it is your
-responsibility to ensure that they are properly backed up.
-All data stored on the Olin network should fall within the terms of the Acceptable Use
-Policy. (see http://it.olin.edu/policies/AppropriateUsePolicy.pdf)FIXME.
-===== Network Printers =====
-There are many network printers on campus that are available for student printing. In West
-Hall, there is a Xerox 5655 on the second floor and in East Hall you will find a Xerox 5655 in the
-st floor lounge.   All of these printers are configured to duplex by default.   Additionally there are
-color network printers on the second and third floor of the academic center of the Academic
-Center.    For a complete list of available printers as well as directions on adding a network
-printer, go to http://it.olin.edu
-Choose **Documents->Printing**
+Example
-===== Electronic Mail =====
-The standard official e-mail address at Olin College for students is:
-firstname.lastname@students.olin.edu
-As well as personal email addresses, there are many email groups designed to reach groups of
+    * Username:  "jstudent@olin.edu"
-people on campus.  Some examples:
+    * Password
-  * List@olin.edu will reach everyone on campus except students
-  * Staff@olin.edu will reach all staff members
-  * Faculty@olin.edu will reach all faculty members
-  * students@olin.edu will reach all students
-  * classof2011@olin.edu     will reach all students in class of 2011
-  * classof2012@olin.edu     will reach all students in class of 2012
-  * classof2013@olin.edu will reach all students in class of 2013
-  * Classof2014@olin.edu will reach all students in class of 2014
-===== Digital Drop Box =====
+For other email related inquiries, see [[:email|here]].
-  * Our email server has a 20MB attachment limit so you should share files via Sandbox
-network file share, not email with on campus users
-  * Use http://dropbox.olin.edu to share files with off-campus users
-  * See the IT web site-documentation->web services for further detail
-  *
-Off Campus email access:  https://webmail.olin.edu
-Enter your network credentials using the following example
+For further information on cloud storage and Office 365 see:  [[office365|here]]
-Domainname\username
+For password related inquiries, see [[:Password_change_Guide|here]].
-Example
-  - Username: ''olin.edu\mfitzpatrick''
-  - password
-===== Accessing the Course Management System =====
-https://courses.olin.edu
+=====Mailing Lists=====
-Olin College uses Blackboard as its course management system.
+Public mailings lists are available at [[http://lists.olin.edu/|lists.olin.edu]]. You can subscribe to lists or set up your own list by filling out the [[http://lists.olin.edu/owners/request.php|request form]].
-  - To get to Blackboard, point your browser to **courses.olin.edu**
-  - Click on **Login**
-  - Enter your network credentials
-  - Network username and password
-Olin Mailing Lists:  http://lists.olin.edu
+File Shares=====
+| \\fsvs01\Public       | This is an area open to faculty, staff and students for storing Olin related data. |
+| \\fsvs01\Sandbox      | This space is meant for very short-term storage. There is a finite limit to storage and anything older than 30 days is purged daily. You may share files with anyone here or use as a temp repository. |
+| \\fsvs01\Groups       | Space shared by members of different departmental groups|
-Olin Portal:  https://my.olin.edu
-Login using your network username and password and click on the student tab for access to our
+VPN software is available to access files from off campus.   This software can be found on your Olin laptop by going to the **START button on lower left of computer and entering Pulse in the search box.** Once the login screen appears, use your network credentials to login.
-Student Information System. You can also find calendar information and links to important urls
-on campus.
+Further information on VPN at Olin can be found [[what_is_vpn|here]]
-===== Dell Premier Web Site =====
-Students, faculty and staff are able to make discount purchases through our Dell Premier Web
+=====Printers=====
-Site.  Please see the link for Personal Computer Purchases on the IT web site for further info.
+=== Adding a Network Printer on Windows ===
+  * From the taskbar select the **Start Button** then **Printers and Scanners**
+  * Select **Add a Printer** from the top of the window
+    * Select your printer from the list
+        * Check label on printer for appropriate printer name
+    * All printers on campus follow this established naming convention.
+{{:printer_naming_scheme.png|}}
+  * A list of all campus printers can be found [[printer_locations|here]]
+  * If the printer you want is not listed select **The printer that I want isn’t listed**
+  * Enter in the printer name you wish to add in the format \\printvs02\printername and select next
+  * Select **Finish**
+===Other Printing Needs===
+For any other printing inquiries, including [[printer_locations|printer locations]] and [[off_domain_printing|off domain printing]], see [[printing|the printing page]].
+=====Equipment=====
+ A list of classrooms and conference rooms with built in capability can be found [[projectors_campus|here]]. For any other AV inquires, see [[av|here]].
 ===== One Card =====
-Accessing the One Card Transaction System Olin community members are now able to more conveniently add funds to their Dining Dollar account through the Web.
+Accessing the One Card Transaction System Olin, community members are now able to more conveniently add funds to their Dining Dollar account.
+http://onecard.olin.edu/
+See [[one_card_web_site|here]] for more detail.
+===== Portal=====
+http://my.olin.edu
-https://onecard.olin.edu/
+My.olin.edu is our portal and works as a college wide resource for access to many of our sites and information.    The Olin portal contains links and hand outs from financial services, human resources, campus directory information, calendaring information and many other  necessary information on our campus.  Just sign onto the portal using your Olin network credentials, network username and password.   You will find user friendly information about helpful tools posted on the portal, and requests for additional information or access can be sent to helpdesk@olin.edu.
-See the IT web site-documentation web services for further detail
+===== Room Scheduling =====
+Ad Astra Scheduler has been made available through the portal, via single sign-on.  Accessing the system via the portal is the preferred method of requesting rooms.  For further information and instructions on reserving rooms, please log on to the portal at http://my.olin.edu
+ and choose the Our Community Tab

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