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student_tech_guide [2019/08/27 09:18] mfitzpatrick [Email] |
student_tech_guide [2024/05/28 15:08] (current) ccirone |
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| =====Contacting IT===== | =====Contacting IT===== | ||
| - | The preferred method of contacting Information Technology for technical support is by sending an email to [[helpdesk@olin.edu]]. Information Technology can also be contacted by telephone between the hours of 8:00 AM and 6:00 PM at ext 2430. this can be accessed from off campus be dialing 781.292.2430. Walk up service is also available on a first come first serve basis in Milas Hall Ste LL10. | + | The preferred method of contacting Information Technology for technical support is by sending an email to [[helpdesk@olin.edu]]. Information Technology can also be contacted by telephone between the hours of 8:30 AM and 5:00 PM at ext 2430. this can be accessed from off campus be dialing 781.292.2430. Walk up service is now temporarily by appointment only in Milas Hall Ste LL10. |
| =====After Hours===== | =====After Hours===== | ||
| Line 10: | Line 10: | ||
| - Power on your laptop or desktop | - Power on your laptop or desktop | ||
| - Press ''Ctrl + Alt + Delete'' | - Press ''Ctrl + Alt + Delete'' | ||
| - | - Logon Information | + | - Log-in Information |
| * User Name: first initial and last name. There could be a number suffix depending on previous use of your username | * User Name: first initial and last name. There could be a number suffix depending on previous use of your username | ||
| * Password: | * Password: | ||
| * Domain: olin.edu | * Domain: olin.edu | ||
| - | - The system will then prompt you to change your password. | + | |
| - | * All passwords must be minimum 8 characters in length, include upper and lower case letters and numbers or special characters. | + | * All passwords must be minimum 8 characters in length, include 3 out of 4 of the following: upper case letters, lower case letters, numbers or special characters. |
| * | * | ||
| ===== Email ===== | ===== Email ===== | ||
| - | The standard official e-mail address at Olin College is: | + | Every student is issued an email address and mailbox matching their Olin UPN or login credentials. |
| - | + | ||
| - | + | ||
| - | * Faculty and Staff firstinitiallastname@olin.edu | + | |
| - | + | ||
| - | * Students firstinitiallastname@olin.edu | + | |
| - | New employee desktops/laptops are configured with an Outlook profile to access your email on campus. | + | * username@olin.edu |
| | | ||
| - | Some common email alias groups have been built to help you connect with various groups of people on campus. You can find a complete list of these email groups Global Address book which can be accessed from your address book in Outlook. A few of the most widely used | + | Various email distribution groups exist to help you connect with various groups on campus. You can find a complete list of these email groups in the Global Address book which is accessible from your address book in Outlook. Please note that you can only send to these groups from a valid and logged into Olin email account. A few of the most widely used |
| * List@olin.edu faculty and staff | * List@olin.edu faculty and staff | ||
| * Staff@olin.edu all staff members | * Staff@olin.edu all staff members | ||
| * Faculty@olin.edu all faculty members | * Faculty@olin.edu all faculty members | ||
| - | * students@olin.edu all students | + | * StudentsAll@olin.edu all students |
| - | * classof2020@olin.edu all students in class of 2020 | + | * classof2024@olin.edu all students in class of 2024.5 |
| - | * classof2021@olin.edu all students in class of 2021 | + | * classof2025@olin.edu all students in class of 2025 |
| - | * classof2022@olin.edu all students in class of 2022 | + | * classof2026@olin.edu all students in class of 2026 |
| - | * classof2023@olin.edu all students in class of 2023 | + | * classof2027@olin.edu all students in class of 2027 |
| + | * classof2028@olin.edu all students in class of 2028 | ||
| === Off-Campus Email Access === | === Off-Campus Email Access === | ||
| - | [[https://outlook.office365.com|https://outlook.office365.com]] | + | [[https://outlook.office.com|https://outlook.office.com]] |
| Enter your network credentials using the following example | Enter your network credentials using the following example | ||
| - | UPN which is: firstinitiallastname@olin.edu | + | UPN which is: username@olin.edu |
| Line 55: | Line 52: | ||
| For other email related inquiries, see [[:email|here]]. | For other email related inquiries, see [[:email|here]]. | ||
| - | For further on cloud storage and Office 365 see: [[office365|Office 365]] | + | For further information on cloud storage and Office 365 see: [[office365|here]] |
| + | |||
| + | For password related inquiries, see [[:Password_change_Guide|here]]. | ||
| =====Mailing Lists===== | =====Mailing Lists===== | ||
| Public mailings lists are available at [[http://lists.olin.edu/|lists.olin.edu]]. You can subscribe to lists or set up your own list by filling out the [[http://lists.olin.edu/owners/request.php|request form]]. | Public mailings lists are available at [[http://lists.olin.edu/|lists.olin.edu]]. You can subscribe to lists or set up your own list by filling out the [[http://lists.olin.edu/owners/request.php|request form]]. | ||
| + | |||
| File Shares===== | File Shares===== | ||
| - | | \\fsvs01\Departments | Departmental Drives | | ||
| | \\fsvs01\Public | This is an area open to faculty, staff and students for storing Olin related data. | | | \\fsvs01\Public | This is an area open to faculty, staff and students for storing Olin related data. | | ||
| | \\fsvs01\Sandbox | This space is meant for very short-term storage. There is a finite limit to storage and anything older than 30 days is purged daily. You may share files with anyone here or use as a temp repository. | | | \\fsvs01\Sandbox | This space is meant for very short-term storage. There is a finite limit to storage and anything older than 30 days is purged daily. You may share files with anyone here or use as a temp repository. | | ||
| | \\fsvs01\Groups | Space shared by members of different departmental groups| | | \\fsvs01\Groups | Space shared by members of different departmental groups| | ||
| - | |||
| - | A complete backup of all files stored on the network is completed nightly. If you have any issues with regard to accidentally deleting or otherwise losing files, contact the IT department as soon as possible. It is recommended that you save all files to the network drive to ensure appropriate backup. If you choose to save files to your local drive, it is your responsibility to ensure that they are properly backed up. | ||
| - | |||
| - | If you require access to additional network drives, you can email helpdesk@olin.edu. Most network drive requests will require departmental approval prior to access being granted. | ||
| VPN software is available to access files from off campus. This software can be found on your Olin laptop by going to the **START button on lower left of computer and entering Pulse in the search box.** Once the login screen appears, use your network credentials to login. | VPN software is available to access files from off campus. This software can be found on your Olin laptop by going to the **START button on lower left of computer and entering Pulse in the search box.** Once the login screen appears, use your network credentials to login. | ||
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| =====Printers===== | =====Printers===== | ||
| === Adding a Network Printer on Windows === | === Adding a Network Printer on Windows === | ||
| - | * From the taskbar select the **Start Button** then **Devices and Printers** | + | * From the taskbar select the **Start Button** then **Printers and Scanners** |
| * Select **Add a Printer** from the top of the window | * Select **Add a Printer** from the top of the window | ||
| - | * Select **Add a network, wireless or Bluetooth printer** | + | * Select your printer from the list |
| - | * Select your printer from the list | + | * Check label on printer for appropriate printer name |
| - | * Click on **Printer Name** in title bar to sort printers alphabetically | + | |
| - | * Check label on printer for appropriate printer name | + | |
| * All printers on campus follow this established naming convention. | * All printers on campus follow this established naming convention. | ||
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| A list of classrooms and conference rooms with built in capability can be found [[projectors_campus|here]]. For any other AV inquires, see [[av|here]]. | A list of classrooms and conference rooms with built in capability can be found [[projectors_campus|here]]. For any other AV inquires, see [[av|here]]. | ||
| - | ===== One Card ===== | ||
| - | Accessing the One Card Transaction System Olin, community members are now able to more conveniently add funds to their Dining Dollar account. | ||
| - | |||
| - | http://onecard.olin.edu/ | ||
| - | |||
| - | See [[one_card_web_site|here]] for more detail. | ||
| ===== Portal===== | ===== Portal===== | ||
| Line 110: | Line 98: | ||
| My.olin.edu is our portal and works as a college wide resource for access to many of our sites and information. The Olin portal contains links and hand outs from financial services, human resources, campus directory information, calendaring information and many other necessary information on our campus. Just sign onto the portal using your Olin network credentials, network username and password. You will find user friendly information about helpful tools posted on the portal, and requests for additional information or access can be sent to helpdesk@olin.edu. | My.olin.edu is our portal and works as a college wide resource for access to many of our sites and information. The Olin portal contains links and hand outs from financial services, human resources, campus directory information, calendaring information and many other necessary information on our campus. Just sign onto the portal using your Olin network credentials, network username and password. You will find user friendly information about helpful tools posted on the portal, and requests for additional information or access can be sent to helpdesk@olin.edu. | ||
| + | |||
| + | Further information on the Olin portal can be found [[olin_portal|here]]. | ||
| ===== Room Scheduling ===== | ===== Room Scheduling ===== | ||
| - | Ad Astra Scheduler has been made available through the portal, via single sign-on. Accessing the system via the portal is the preferred method of requesting rooms. For further information and instructions on reserving rooms, please log on to the portal at http://my.olin.edu | + | Use Outlook to schedule a room. |
| - | and choose the Our Community Tab | + | |
| + | Go on your calendar, select new event, put down your information (time, event name, etc.), then select "Search for a room or location". Select "Browse with Room Finder". Under "Building" search for the building in which the room you would like to book is in, then look for your room in the list that comes up. If it is unavailable, try using the Scheduling Assistant to find a time the room is available, or consider booking a different room. | ||