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av_support_and_loaner_requests [2011/07/19 10:05]
127.0.0.1 external edit 		av_support_and_loaner_requests [2012/07/18 09:08]
dterry
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 =====AV Support and Loaner Requests===== =====AV Support and Loaner Requests=====
  
-There will no longer be an AV alias. All AV loaner and support requests should be sent to helpdesk@olin.edu.+There will no longer be an AV alias. All AV loaner and support requests should be sent to [[helpdesk@olin.edu]].
  
 **Providing AV Support for Events** **Providing AV Support for Events**
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 **Film/​Audio Editing** **Film/​Audio Editing**
   * This is not a staffed IT service. On an availability and workload basis, AV student staff may be able to assist with these projects but it is not a normally offered service.   * This is not a staffed IT service. On an availability and workload basis, AV student staff may be able to assist with these projects but it is not a normally offered service.
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-**Avid and Pro Tools Training** 
-  * This is not a staffed IT service. On an availability and workload basis, AV student staff may be able to assist with these projects but it is not a normally offered service. If demand requires, IT can partner with the Dean of Faculty to bring in a professional to provide the service on an as needed basis. 
  
 **Classroom Maintenance** **Classroom Maintenance**
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 **Classroom/​Faculty Support** **Classroom/​Faculty Support**
-  * Documentation is available at each podium, which states step by step instructions. All of IT is cross trained to respond to questions about classrooms. Non-emergency issues should be sent to helpdesk@olin.edu.+  * Documentation is available at each podium, which states step by step instructions. All of IT is cross trained to respond to questions about classrooms. Non-emergency issues should be sent to [[helpdesk@olin.edu]].
  
 **VideoConferencing/​Satellite Support** **VideoConferencing/​Satellite Support**