Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
common_fixes [2014/06/23 10:16]
mhorne [Network Connectivity]
common_fixes [2021/03/05 09:22] (current)
mamaral [Email]
Line 1: Line 1:
 ======Common Issues and Fixes====== ======Common Issues and Fixes======
-\\ +\\
 ===== Network Connectivity ===== ===== Network Connectivity =====
  
Line 10: Line 10:
  
 You are likely connected to the OLIN-GUEST wireless instead of an internal wireless network like OLIN. You are likely connected to the OLIN-GUEST wireless instead of an internal wireless network like OLIN.
 +
 +=== Why is the OLIN wireless network performing so slow in windows? ===
 +More than likely the roaming aggressiveness is not set high enough. To correct this issue perform the following:
 +Right click on my computer then select "​Manage"​ under "​Computer Management"​ select device manager.
 +Next find your wireless network card under network adapters on the right hand panel.
 +Right click on the device and select properties, next choose the advanced tab from the upper tab options. scroll down to the "​Roaming Aggressiveness"​ option and verify it is on option "4 =. Medium - High" This is the best option for Olin's network. It is not advised or desirable to select the highest option as this will cause roaming to quickly.
  
 === I just changed my password and now I can't get Online/my Email doesn'​t work/my laptop still uses my old password. === === I just changed my password and now I can't get Online/my Email doesn'​t work/my laptop still uses my old password. ===
Line 19: Line 25:
 =====Email===== =====Email=====
  
-== Webmail ​issues using new Internet Explorer v11 (IE11) ==+== Outlook Web Application (OWA) issues using new Internet Explorer v11 (IE11) ==
 Use compatibility mode.  Reference info in [[email|]] section of wiki Use compatibility mode.  Reference info in [[email|]] section of wiki
  
Line 25: Line 31:
 ===Outlook constantly prompts for my password!=== ===Outlook constantly prompts for my password!===
 This typically occurs because Outlook 2010 requires you re-validate your email credentials because your network connection has changed. This can occur going from wired to wireless, sleep/​hibernate to being On or switching between wifi networks.\\ ​ This typically occurs because Outlook 2010 requires you re-validate your email credentials because your network connection has changed. This can occur going from wired to wireless, sleep/​hibernate to being On or switching between wifi networks.\\ ​
-:!: Please note that Outlook automatically enters your username **incorrectly** as your email address. You will have to change the username field to firstinitallastname@olin.edu (your Olin network ​credentials).+:!: Please note that Outlook automatically enters your username **incorrectly** as your email address. You will have to change the username field to your UPN; "​username@olin.edu" ​(where username is your Olin network ​username).
  
 \\  \\ 
Line 41: Line 47:
  
 All drivers for your system can be found at [[\\fsvs01\Applications\Public\Dell\Latitude\E6420\E6420_64bit]] or alternativley via the [[http://​www.dell.com/​support/​drivers/​us/​en/​555/​Product/​latitude-e6420|Dell Support Website]]. All drivers for your system can be found at [[\\fsvs01\Applications\Public\Dell\Latitude\E6420\E6420_64bit]] or alternativley via the [[http://​www.dell.com/​support/​drivers/​us/​en/​555/​Product/​latitude-e6420|Dell Support Website]].
 +
 +===I have Windows an Ubuntu, and I shrank Windows to give Ubuntu more space, but I can't resize my Ubuntu partition===
 +
 +[[Partitioning and CloneZilla|Partitioning and CloneZilla]]