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dell_hardware_support_for_academic_year_20-21 [2020/09/16 12:39] mperriello |
dell_hardware_support_for_academic_year_20-21 [2023/05/10 11:33] rosterberg removed |
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| [[http://support.dell.com/]] | [[http://support.dell.com/]] | ||
| + | ===== For students in the United States ===== | ||
| + | Call Dell support at: 1‐866‐516‐3115 | ||
| + | |||
| + | Please have your service tag, located on the bottom of your laptop, ready. This is used to identify your | ||
| + | machine so that Dell can provide you with proper service on it. | ||
| + | |||
| + | ===== For students outside of the United States ===== | ||
| + | Go to the following Dell website to locate the service/support number for your specific country/area. | ||
| + | |||
| + | http://www1.us.dell.com/content/topics/global.aspx/services/en/international_support?c=us&cs=555&l=en&s=biz | ||
| + | |||
| + | Please have your service tag, located on the bottom of your laptop, ready. This is used to identify | ||
| + | your machine so that Dell can provide you with proper service on it. | ||
| + | If Dell replaces your hard drive while you are off campus you do have the option of shipping | ||
| + | your whole computer to the Olin College IT Help Desk to have all your student software | ||
| + | reloaded. | ||
| + | |||
| + | If you choose to ship your computer to the Help Desk, please ship to | ||
| + | the following address:\\ | ||
| + | |||
| + | 1000 Olin Way\\ | ||
| + | Milas Hall Ste LL10\\ | ||
| + | Needham, MA 02492 | ||