Setup your Email Client for Olin Email

Outlook

This is the default configuration when using Outlook with an Exchange server

  • All Configurations:
    • Verify that your Exchange configuration is encrypting communication between Outlook and the Exchange server.
    • Within Outlook
      1. Right click your Mailbox in the All Mail Folders window
      2. Select Properties at the bottom of the popup menu
      3. In the General tab, click the Advanced button at the bottom
      4. Select the Security tab
      5. Under the Encryption setting, select the Encrypt data between Microsoft Office Outlook and Microsoft Exchange server option
      6. Click OK
      7. Click OK
  • From campus:
    • If you login to your computer with your Olin network credentials, it uses that account automatically to retrieve and send email
  • From off campus:
    • If you login to your computer with your Olin network credentials, it uses that account automatically to retrieve and send email
    • Alternatively, you could configure your account through an IMAP connection as detailed below, however you will lose some of the advanced features provided by the Exchange MAPI connection

General Outgoing Email Configuration

If you are sending Olin email using a tool other than Microsoft Outlook or the Office 365 web interface, you will need to configure the “outgoing mail server” or “outgoing SMTP server” to use the Olin Office 365 configuration. These enhanced security requirements help to reduce the volume of spam flowing through email systems.

Though the exact fields may be different in your email program, these are the general settings that are required:

  • Outgoing SMTP server: smtp.office365.com
  • Outgoing SMTP port: 587 (do not use 25 or 465)
  • Use encryption: TLS
  • SMTP server login: use your Olin UPN, such as jstudent@olin.edu
  • SMTP server password: use your Olin account password

Using smtp.olin.edu or smtps.olin.edu for this configuration is no longer supported, and may stop working at any point.

Thunderbird

Email

  1. Create a new account.
  2. Type in your name, e-mail address, and password.
    • Thunderbird will attempt to auto-detect some settings (you can stop this).
    • Make sure the Incoming mail account is set to IMAP (vs. POP),
  3. Select Manual setup… and use the information from the IMAP Settings section below.

Address Book and Calendar

To set up your address book or calendar, you will need to install a couple add-ons. Go to Tools* → Add-ons, Extensions tab. Take note if there is an add-on named Lightning under Manage Your Extensions, you will need this later. Search for tbsync. In the new window click + Add to Thunderbird to the right of the option TbSync. Thunderbird will download the add-on, then ask if you want to install it; click Install. Search for exchange activesync and follow the same instructions to install Provider for Exchange ActiveSync. If Lightning is not already installed, search for lightning and follow the same instructions and install it.

*If you don't see the top bar that contains Tools, hit Alt.

To set up your Outlook account through TbSync, go to either Tools → Add-on Options → TbSync or Tools → Synchronization Settings (TbSync). At the bottom of the window go to Account actions → Add new account → Exchange ActiveSync, go to Custom Configuration, then fill out the requested fields:

  • Account name: Outlook
  • User name (email address): Your UPN in the form of jstudent@olin.edu
  • Password: Your Olin network password
  • Server address: outlook.office365.com

Click Add account. In the Synchronization status tab, check to Enable and synchronize this account. This will bring up a list of what you can sync – check Contacts, and check whatever calendars you want to access. At the bottom of the window, click Synchronize now. Wait for the status next to each option you checked to read OK, then close the window and restart Thunderbird.

IMAP Settings

POP/SMTP configuration:
  • As of the August 2015 Exchange migration. POP is no longer a supported protocol. We suggest that you use the IMAP configuration listed below.
IMAP/SMTP configuration:
  • Note that this requires enabling SSL for both IMAP and SMTP (referred to as IMAPS and SMTPS) and requires different port numbers
    • Incoming server:
      • Type : IMAP
      • Server name: outlook.office365.com
      • Port: 993
      • Username: Olin UPN (e.g. jstudent@olin.edu)
      • Connection Security: SSL/TLS
      • Authentication Method: normal password
    • Outgoing server:
      • Type :SMTP
      • Server name: smtp.office365.com
      • Port: 587 (use TLS encryption)
      • Username: Olin UPN (e.g. jstudent@olin.edu)
      • Connection Security: STARTTLS
      • Authentication Method: normal password
    • If necessary, click Advanced
      • Select “use incoming mail settings” for authentication settings