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grad_student_laptops [2021/05/05 09:40] mperriello [Laptop Software Policy] |
grad_student_laptops [2022/04/22 09:05] mgrant [How to reset your laptop to the Windows 10 factory image] |
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| Before doing the steps below make sure you have all your data backed up on an external source i.e. thumb drive, external hard drive, or cloud storage. This process will delete all data and user accounts. When completed your laptop will be like it was out of the box from Dell. We recommend using this method to “refresh” you laptop to give it a longer life after graduation. | Before doing the steps below make sure you have all your data backed up on an external source i.e. thumb drive, external hard drive, or cloud storage. This process will delete all data and user accounts. When completed your laptop will be like it was out of the box from Dell. We recommend using this method to “refresh” you laptop to give it a longer life after graduation. | ||
| + | 1. Make sure it is plugged into power | ||
| + | 2. Now, click on the Start menu and type “Reset This PC” Click Enter | ||
| + | 3. Click on Get Started | ||
| + | 4. Next, click on Remove Everything | ||
| + | 5. Click on Change Settings | ||
| + | 6. Click on the toggle so that it says On. It should say “Remove files and clean the drive.” Click Confirm | ||
| + | 7. Check that it says “Remove files and clean the drive.” Click Next then click Reset | ||
| + | 8. Once it reaches 100% you will see a black screen saying “A configuration change was requested to clear this computers TPM” you want to press F12 to clear the TPM | ||
| + | Your laptop will now be ready to setup. It will walk you through creating a new account. | ||
| - | 1. Click **Start** , then type "reset." | ||
| - | 2. Select **Reset this PC (System Setting)**. | ||
| - | 3. Under Advanced Startup, select **Restart now**. | ||
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| - | 4. At the Choose an option screen, select **Troubleshoot**. | ||
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| - | 5. Select** Factory Image Restore**. | ||
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| - | 6. Follow the on-screen instructions to complete the reset process. This takes some time and your computer will restart. | ||
| Once the reset process is complete you will need to setup your system, simply follow the onscreen instructions. If you are signing in with a Microsoft account that account will be used via Microsoft support for password recovery. | Once the reset process is complete you will need to setup your system, simply follow the onscreen instructions. If you are signing in with a Microsoft account that account will be used via Microsoft support for password recovery. | ||