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helpdesk_services [2012/07/11 10:02] jclifford |
helpdesk_services [2013/09/04 11:48] dcarver Updated Linux info |
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| - | Includes student laptop program support, loaners, imaging, repair, telephony services walk in services and by appointment services. Send email to [[help.desk@olin.edu|help.desk@olin.edu]], call 781-292-2430, or go the the lower level of Milas Hall. | + | Includes student laptop program support, loaners, imaging, repair, telephony services walk in services and by appointment services. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]], call 781-292-2430, or go the the lower level of Milas Hall. |
| - | ===== UNIX and Linux Support Services ===== | + | ===== Windows Support Services ===== |
| - | Includes student laptop program support, application support as well as faculty, staff and student project support. Currently only the latest release of the Ubuntu distribution is supported. Send email to [[help.desk@olin.edu|help.desk@olin.edu]]. | + | Includes account requests, password changes, MS Exchange e-mail, contact and calendars, applications support such as Microsoft Office. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]] or call 781-292-2430. |
| - | ===== Windows Support Services ===== | + | ===== Network Services Support ===== |
| - | Includes account requests, password changes, MS Exchange e-mail, contact and calendars, applications support such as Microsoft Office. Send email to [[help.desk@olin.edu|help.desk@olin.edu]] or call 781-292-2430. | + | Includes requests for aliases, ip addresses, routing, virus control, port activation, port add moves and changed, VPN accounts and configuration. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]] or call 781-292-2430. |
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| - | ===== Network Services Support ===== | + | |
| - | Includes requests for aliases, ip addresses, routing, virus control, port activation, port add moves and changed, VPN accounts and configuration. Send email to [[help.desk@olin.edu|help.desk@olin.edu]] or call 781-292-2430. | + | ===== Linux Support Services ===== |
| + | Information on Linux support is available at http://linux.olin.edu (accessible on campus only). | ||
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