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**Welcome to the Olin College Information Technology Wiki!** | **Welcome to the Olin College Information Technology Wiki!** | ||
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- | **__Important Olin Coronavirus Emergency Information__** | ||
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- | Along with others on campus, Olin IT Helpdesk staff are working remotely beginning March 17, 2020. Please send support requests via emial to **helpdesk@olin.edu** and we will respond as soon as we are able. Please include as much detail as possible and please include a call back number. | ||
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- | Hardware issues will be assessed with helpdesk staff, and if necessary escalated to Dell Warranty remote service. Replacement systems may be accommodated on a case-by-case basis depending on the severity of the issue. | ||
- | We will continue to update the [[working_remotely|Working Remotely]] page with suggestions and information that we find helpful to the community. | ||
**[[working_remotely|Information about Working Remotely]]** | **[[working_remotely|Information about Working Remotely]]** |