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spam_emails [2022/11/30 14:08] rosterberg |
spam_emails [2023/01/05 15:09] rosterberg |
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| - | ====== What to do with Spam Emails ====== | + | ====== What to do with Spam or Phishing Emails ====== |
| Every day, the Olin email system (running on Microsoft 365 services) sees hundreds or thousands of malicious emails coming in from the outside world. Most of these are blocked outright, or are automatically filtered into your “Junk Email” folder. Despite strong technology, every day dozens of malicious emails make their way into inboxes at Olin. (Similarly, there are also a number of legitimate emails that are accidentally put into Junk Email folders.) | Every day, the Olin email system (running on Microsoft 365 services) sees hundreds or thousands of malicious emails coming in from the outside world. Most of these are blocked outright, or are automatically filtered into your “Junk Email” folder. Despite strong technology, every day dozens of malicious emails make their way into inboxes at Olin. (Similarly, there are also a number of legitimate emails that are accidentally put into Junk Email folders.) | ||
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| ===If you receive a spam or phishing email in your Olin inbox=== | ===If you receive a spam or phishing email in your Olin inbox=== | ||
| + | {{ :outlook-report-message-tool.png?nolink&150|}} | ||
| **The best thing that you can do is to use the Report Message tool to flag it as junk or phishing:** | **The best thing that you can do is to use the Report Message tool to flag it as junk or phishing:** | ||
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| If you believe you have accidentally clicked on a malicious email, or typed your password into a malicious web site, please contact the IT Help Desk immediately (helpdesk@olin.edu; 781-292-2430) and change your password immediately (http://password.olin.edu/). | If you believe you have accidentally clicked on a malicious email, or typed your password into a malicious web site, please contact the IT Help Desk immediately (helpdesk@olin.edu; 781-292-2430) and change your password immediately (http://password.olin.edu/). | ||
| + | ===If legitimate email is delivered to your Junk Email folder=== | ||
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| + | If you find legitimate email in your Junk Email folder, select the message, and use the **Report Message** tool to select **Not Junk**. This will help the junk email filter learn from its mistake, and will move the message back to your Inbox. | ||