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student_tech_guide [2020/09/01 09:06] mperriello [Contacting IT] |
student_tech_guide [2024/03/18 11:36] mperriello [Room Scheduling] |
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| =====Contacting IT===== | =====Contacting IT===== | ||
| - | The preferred method of contacting Information Technology for technical support is by sending an email to [[helpdesk@olin.edu]]. Information Technology can also be contacted by telephone between the hours of 8:30 AM and 5:30 PM at ext 2430. this can be accessed from off campus be dialing 781.292.2430. Walk up service temporarily by appointment only in Milas Hall Ste LL10. | + | The preferred method of contacting Information Technology for technical support is by sending an email to [[helpdesk@olin.edu]]. Information Technology can also be contacted by telephone between the hours of 8:30 AM and 5:30 PM at ext 2430. this can be accessed from off campus be dialing 781.292.2430. Walk up service is now temporarily by appointment only in Milas Hall Ste LL10. |
| =====After Hours===== | =====After Hours===== | ||
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| * Password: | * Password: | ||
| * Domain: olin.edu | * Domain: olin.edu | ||
| - | - The system will then prompt you to change your password. | + | |
| - | * All passwords must be minimum 8 characters in length, include upper and lower case letters and numbers or special characters. | + | * All passwords must be minimum 8 characters in length, include 3 out of 4 of the following: upper case letters, lower case letters, numbers or special characters. |
| * | * | ||
| ===== Email ===== | ===== Email ===== | ||
| - | The standard official e-mail address at Olin College is: | + | Every student is issued an email address and mailbox matching their Olin UPN or login credentials. |
| - | * firstinitiallastname@olin.edu | + | * username@olin.edu |
| | | ||
| - | Some common email alias groups have been built to help you connect with various groups of people on campus. You can find a complete list of these email groups Global Address book which can be accessed from your address book in Outlook. A few of the most widely used | + | Various email distribution groups exist to help you connect with various groups on campus. You can find a complete list of these email groups in the Global Address book which is accessible from your address book in Outlook. Please note that you can only send to these groups from a valid and logged into Olin email account. A few of the most widely used |
| * List@olin.edu faculty and staff | * List@olin.edu faculty and staff | ||
| Line 32: | Line 31: | ||
| * classof2021@olin.edu all students in class of 2021 | * classof2021@olin.edu all students in class of 2021 | ||
| * classof2022@olin.edu all students in class of 2022 | * classof2022@olin.edu all students in class of 2022 | ||
| - | * classof2023@olin.edu all students in class of 2023 | + | * classof2023@olin.edu all students in class of 2023 |
| - | * classof2024@olin.edu all students in class of 2024 | + | * classof2024@olin.edu all students in class of 2024 |
| === Off-Campus Email Access === | === Off-Campus Email Access === | ||
| - | [[https://outlook.office365.com|https://outlook.office365.com]] | + | [[https://outlook.office.com|https://outlook.office.com]] |
| Enter your network credentials using the following example | Enter your network credentials using the following example | ||
| - | UPN which is: firstinitiallastname@olin.edu | + | UPN which is: username@olin.edu |
| Line 52: | Line 51: | ||
| For other email related inquiries, see [[:email|here]]. | For other email related inquiries, see [[:email|here]]. | ||
| - | For further on cloud storage and Office 365 see: [[office365|here]] | + | For further information on cloud storage and Office 365 see: [[office365|here]] |
| + | |||
| + | For password related inquiries, see [[:Password_change_Guide|here]]. | ||
| - | For other email related inquiries, see [[:email|here]]. | ||
| =====Mailing Lists===== | =====Mailing Lists===== | ||
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| =====Printers===== | =====Printers===== | ||
| === Adding a Network Printer on Windows === | === Adding a Network Printer on Windows === | ||
| - | * From the taskbar select the **Start Button** then **Devices and Printers** | + | * From the taskbar select the **Start Button** then **Printers and Scanners** |
| * Select **Add a Printer** from the top of the window | * Select **Add a Printer** from the top of the window | ||
| - | * Select **Add a network, wireless or Bluetooth printer** | + | * Select your printer from the list |
| - | * Select your printer from the list | + | * Check label on printer for appropriate printer name |
| - | * Click on **Printer Name** in title bar to sort printers alphabetically | + | |
| - | * Check label on printer for appropriate printer name | + | |
| * All printers on campus follow this established naming convention. | * All printers on campus follow this established naming convention. | ||
| Line 106: | Line 104: | ||
| My.olin.edu is our portal and works as a college wide resource for access to many of our sites and information. The Olin portal contains links and hand outs from financial services, human resources, campus directory information, calendaring information and many other necessary information on our campus. Just sign onto the portal using your Olin network credentials, network username and password. You will find user friendly information about helpful tools posted on the portal, and requests for additional information or access can be sent to helpdesk@olin.edu. | My.olin.edu is our portal and works as a college wide resource for access to many of our sites and information. The Olin portal contains links and hand outs from financial services, human resources, campus directory information, calendaring information and many other necessary information on our campus. Just sign onto the portal using your Olin network credentials, network username and password. You will find user friendly information about helpful tools posted on the portal, and requests for additional information or access can be sent to helpdesk@olin.edu. | ||
| - | ===== Room Scheduling ===== | + | Further information on the Olin portal can be found [[olin_portal|here]]. |
| - | Ad Astra Scheduler has been made available through the portal, via single sign-on. Accessing the system via the portal is the preferred method of requesting rooms. For further information and instructions on reserving rooms, please log on to the portal at http://my.olin.edu | + | |
| - | and choose the Our Community Tab | + | |