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Table of Contents
Student Technology Guide
How to Contact Information Technology
The preferred method of contacting Information Technology for technical support is by sending an email to helpdesk@olin.edu. The IT Help Desk can also be contacted by telephone at ext 2430 during office hours, which are available at the IT Wiki Homepage. This office can be accessed from off campus by dialing 781.292.2430. Walk up service is also available on a first come first serve basis in Milas Hall LL10.
After Hours
In the event of an afterhours IT emergency, please contact the R2 on duty in your residence hall, who can contact an appropriate person if deemed necessary.
Logging On To the Olin Network
- Power on your laptop computer and at the boot menu choose Windows
- The first message you receive will be
- Begin Logon
- Press Ctrl + Alt + Delete to log on
- The next box will state
- Logon Information
- User Name: enter first initial and last name
- Password:
- Domain:
Milkyway
- All passwords must be 8 characters in length and must contain a combination of numbers, letters or special characters and a least one uppercase letter. Please note each laptop is also configured with a local admin account , with the same username as your network account, as a precaution against getting locked out of your laptop should your domain account become inaccessible.
- The built in system administrator account has been renamed to ITCLTADM and configured for IT use in managing the laptop program. DO NOT modify this account in any way.
Available Servers
Stuweb | Web space available |
Students.olin.edu | Quota of 200 MB per student |
Studev | Student Web Development Server |
Studev.olin.edu | Quota of 200 MB per student |
Currently, the servers are Server 2003/2008 Microsoft platforms, which support HTML, Active Server Pages, Cold Fusion, PHP and Active Perl.
For further information please see the documentation on the IT web site:
http://it.olin.edu/documents/WebServices/StudentWebServices.pdf
Fsvs01 | Network file server |
Studev and FSVS01 are accessible from off campus only through the Virtual Private Network (VPN). If you require access, please email the helpdesk for a VPN logon and password.
Network Drives
Each student is allotted private storage space on the student file print server (fsvs01). This storage is provided to students as an academic resource and should be used for this purpose only.
Stufac - \\fsvs01\StuFac - space shared by faculty and students for academic use
Public - \\fsvs01\public - This is an area open to faculty, staff and students for storing Olinrelated data.
Sandbox - \\fsvs01\sandbox - This space is meant for very short-term storage.
There is a finite limit to storage and anything older than 30 days is purged daily. You may share files with anyone here or use as a temp repository. Since this folder is designed as temporary storage, there is no data back up available.
A complete backup of all files stored on the network is completed on a regular basis. If you have any issues with regard to accidentally deleting or otherwise losing files, contact helpdesk@olin.edu as soon as possible. It is recommended that you save all files to the network drive to ensure appropriate backup. If you choose to save files to your local drive, it is your responsibility to ensure that they are properly backed up. All data stored on the Olin network should fall within the terms of the Acceptable Use Policy. (see http://it.olin.edu/policies/AppropriateUsePolicy.pdf).
Network Printers
There are many network printers on campus that are available for student printing. In West Hall, there is a Xerox 5655 on the second floor and in East Hall you will find a Xerox 5655 in the 1st floor lounge. All of these printers are configured to duplex by default. Additionally there are color network printers on the second and third floor of the academic center of the Academic Center. For a complete list of available printers as well as directions on adding a network printer, go to http://it.olin.edu
Choose Documents→printing
Electronic Mail
The standard official e-mail address at Olin College for students is:
firstname.lastname@students.olin.edu
As well as personal email addresses, there are many email groups designed to reach groups of people on campus. Some examples:
- List@olin.edu will reach everyone on campus except students
- Staff@olin.edu will reach all staff members
- Faculty@olin.edu will reach all faculty members
- students@olin.edu will reach all students
- classof2011@olin.edu will reach all students in class of 2011
- classof2012@olin.edu will reach all students in class of 2012
- classof2013@olin.edu will reach all students in class of 2013
- Classof2014@olin.edu will reach all students in class of 2014
Digital Drop Box
- Our email server has a 20MB attachment limit so you should share files via Sandbox
network file share, not email with on campus users
- Use http://dropbox.olin.edu to share files with off-campus users
- See the IT web site-documentation→web services for further detail
Off Campus email access: https://webmail.olin.edu
Enter your network credentials using the following example
Domainname\username
Example
- Username:
olin.edu\mfitzpatrick
- password
Accessing the Course Management System
Olin College uses Blackboard as its course management system.
- To get to Blackboard, point your browser to courses.olin.edu
- Click on Login
- Enter your network credentials
- Network username and password
Olin Mailing Lists: http://lists.olin.edu
Olin Portal: https://my.olin.edu
Login using your network username and password and click on the student tab for access to our Student Information System. You can also find calendar information and links to important urls on campus.
Dell Premier Web Site
Students, faculty and staff are able to make discount purchases through our Dell Premier Web Site. Please see the link for Personal Computer Purchases on the IT web site for further info.
One Card
Accessing the One Card Transaction System Olin community members are now able to more conveniently add funds to their Dining Dollar account through the Web.
See the IT web site-documentation web services for further detail