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vpn:pulsesecurevpn [2021/01/12 08:45] mamaral [Configuration] |
vpn:pulsesecurevpn [2021/03/24 08:37] mamaral [VPN Behavioral changes] |
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| - | ======Pulse Secure VPN Installation and Configuration====== | + | ======Pulse Secure VPN Installation and Configuration====== |
| - | :!: **IMPORTANT NOTE:**\\ | + | :!: **IMPORTANT NOTES:** \\ |
| - | Effective 1/4/2021, Olin's VPN service will migrate to a new connection endpoint. All users should update their Pulse Secure VPN client connection to vpn.olin.edu. If you have an existing jvpn.olin.edu connection, simply edit and update it with the new Server URL vpn.olin.edu. Alternatively, you may create a new connection with the new Server URL and remove the old jvpn connection. | + | **Effective 1/4/2021:** Olin's VPN service has migrated to a new connection endpoint (vpn.olin.edu).\\ |
| + | **Effective 4/1/2021:** Decommissioning of Olin's old VPN connection endpoint (jvpn.olin.edu).\\ | ||
| + | \\ | ||
| + | All users must update or replace their existing Pulse Secure VPN client connection to **vpn.olin.edu**. If you have an existing **jvpn.olin.edu** connection, simply edit and update it with the new Server URL **vpn.olin.edu**. Alternatively, you may create a new connection with the new Server URL and remove the old **jvpn.olin.edu** connection. | ||
| - | The Pulse Secure VPN client is Olin's current method of remotely connecting to internal network resources from off campus. | + | The Pulse Secure VPN client is currently Olin's only authorized method of remotely connecting to internal network resources from off campus. |
| Please only load the VPN client on Olin or personal systems. Do not load the client on any public kiosk style or non-personal machines. | Please only load the VPN client on Olin or personal systems. Do not load the client on any public kiosk style or non-personal machines. | ||
| - | Please note that the new Pulse Secure VPN service may take up to 30 seconds for your machine to complete the connection to the Olin VPN server even though the icon on the desktop shows the connection is active. | + | Please note that the new Pulse Secure VPN service may take up to 30 seconds to complete the connection to the Olin VPN server even though the icon on the desktop shows the connection is active. |
| =====Web VPN Portal===== | =====Web VPN Portal===== | ||
| - | You may choose to use the web based interface to access network resources after logging into the web portal: https://vpn.olin.edu using your network credentials. | + | You may choose to use the web based interface to access network resources after logging into the web portal: https://vpn.olin.edu using your network credentials.\\ |
| + | \\ | ||
| + | There is a list of bookmarked links to commonly used sites as well as a file section that provides direct access o the Olin internal file cluster and user home folders.\\ | ||
| + | \\ | ||
| + | When accessing file shares in this manner, you will have to download the files you would like to modify to your local machine, modify them, then upload them back to your location on the network file share through the web portal.\\ | ||
| + | \\ | ||
| + | **Important Note:** To run applications which require checking out a license, such as Matlab, you must use the Pulse Secure VPN client software to connect to the licensing server. | ||
| - | There is a list of bookmarked links to commonly used sites as well as a file section that provides direct access o the Olin internal file cluster and user home folders. | + | ===== VPN Configuration ===== |
| - | + | ====Updating Existing Connection:==== | |
| - | When accessing file shares in this manner, you will have to download the files you would like to modify to your local machine, modify them, then upload them back to your location on the network file share through the web portal. | + | * Open the Pulse Secure client{{ :vpn:pulse-edit-connection.png?nolink&300|}} |
| - | + | ||
| - | Please Note: To run networked applications such as Matlab, you must use the client software so your computer is recognized as being on the Olin domain. | + | |
| - | + | ||
| - | =====Windows===== | + | |
| - | + | ||
| - | * Log into [[https://vpn.olin.edu|vpn.olin.edu]] with your network credentials and choose the link for **VPN-Installers** under the file section to download the installation software. | + | |
| - | + | ||
| - | * Download and install the installation for your [[:32_or_64|operating system architecture]]. | + | |
| - | * Double-click the installer to begin the installation. | + | |
| - | * Click **Next** on the Welcome screen | + | |
| - | * Leave the Setup Type as Complete and **Next** again | + | |
| - | * Click **Install** at the Ready to Install window. | + | |
| - | * You will get a pop up for UAC (User Account Control) click **Yes** to allow installation. | + | |
| - | * Click **Finish** once installation is completed and the Pulse Secure client will automatically launch. | + | |
| - | * Click on the Pulse Secure icon on the task bar then select the **Open Pulse Secure** option. | + | |
| - | + | ||
| - | ==== Configuration ==== | + | |
| - | ===Updating Existing Connection:=== | + | |
| - | * Open the Pulse Secure client | + | |
| * Select the connection to edit/update | * Select the connection to edit/update | ||
| * Click the pencil icon to edit the connection details | * Click the pencil icon to edit the connection details | ||
| Line 42: | Line 32: | ||
| * Click Connect on the updated connection and follow "Connecting to VPN" steps below to confirm it works properly. | * Click Connect on the updated connection and follow "Connecting to VPN" steps below to confirm it works properly. | ||
| - | ===Creating a New Connection:=== | + | **Important Note:** If you are unable to update the Server URL entry, make sure the connection is not active. If it is, disconnect first and then update the connection properties. If you are still unable to update the entry, create a new connection instead and once confirmed that it works, delete the old **jvpn.olin.edu** connection entry. |
| + | |||
| + | |||
| + | ====Creating a New Connection:==== | ||
| * Click the **plus sign** under Connections to add a new connection | * Click the **plus sign** under Connections to add a new connection | ||
| * Leave Type as "Policy Secure (UAC) or Connect Secure (VPN)" | * Leave Type as "Policy Secure (UAC) or Connect Secure (VPN)" | ||
| - | * Enter a name you will recognize for the connection such as ''OLIN'' | + | * Enter a name you will recognize for the connection such as **OLIN** |
| - | * Enter '**vpn.olin.edu**' for the Server URL. | + | * Enter **vpn.olin.edu** for the Server URL. |
| * Click **Add**. | * Click **Add**. | ||
| * Click **Connect** on your newly created connection and follow "Connecting to VPN" steps below to confirm it works properly. | * Click **Connect** on your newly created connection and follow "Connecting to VPN" steps below to confirm it works properly. | ||
| - | ===Connecting to VPN:=== | + | ====Connecting to VPN:==== |
| * Click Connect on the appropriate Connection entry (vpn.olin.edu) | * Click Connect on the appropriate Connection entry (vpn.olin.edu) | ||
| * Enter your Olin network username and password when prompted then click Connect | * Enter your Olin network username and password when prompted then click Connect | ||
| Line 59: | Line 52: | ||
| * We recommend using Split Tunnel from home and Full Tunnel elsewhere, particularly on insecure and/or open wireless networks. | * We recommend using Split Tunnel from home and Full Tunnel elsewhere, particularly on insecure and/or open wireless networks. | ||
| * Select a Tunnel role and click **Connect**. | * Select a Tunnel role and click **Connect**. | ||
| - | * To disconnect, left click the Pulse Secure icon in your system tray (by your clock), select the connection **OLIN** and then **Disconnect**. | + | * To disconnect, left click the Pulse Secure icon in your system tray (by your clock), select the connection **OLIN** and then **Disconnect** |
| - | =====Mac===== | + | =====Client Installations===== |
| + | ====Windows==== | ||
| + | |||
| + | * Log into [[https://vpn.olin.edu|vpn.olin.edu]] with your network credentials and choose the link for **VPN-Installers** under the file section to download the installation software. | ||
| + | |||
| + | * Download and install the installation for your [[:32_or_64|operating system architecture]]. | ||
| + | * Double-click the installer to begin the installation. | ||
| + | * Click **Next** on the Welcome screen | ||
| + | * Leave the Setup Type as Complete and **Next** again | ||
| + | * Click **Install** at the Ready to Install window. | ||
| + | * You will get a pop up for UAC (User Account Control) click **Yes** to allow installation. | ||
| + | * Click **Finish** once installation is completed and the Pulse Secure client will automatically launch. | ||
| + | * Click on the Pulse Secure icon on the task bar then select the **Open Pulse Secure** option. | ||
| + | |||
| + | ====Mac==== | ||
| * __**From on campus**__: | * __**From on campus**__: | ||
| Line 78: | Line 85: | ||
| * Select **Open Pulse Secure**. | * Select **Open Pulse Secure**. | ||
| - | ==== Configuration ==== | ||
| - | * Click the **plus sign** to make a new connection | ||
| - | * Enter a name for the connection such as ''OLIN'' | ||
| - | * Enter ''vpn.olin.edu'' for the Server URL and click **Add**. | ||
| - | * Click **Connect** on your newly created connection. | ||
| - | * Enter your Olin network username and password when prompted and select connect. | ||
| - | * Select a Tunnel role and click **Connect**. | ||
| - | * To disconnect, Click the Pulse Secure icon again, select **OLIN** and then **Disconnect**. | ||
| - | ===== Ubuntu ===== | + | ==== Ubuntu ==== |
| * In Ubuntu 18.04, use a web browser to navigate to https://vpn.olin.edu. | * In Ubuntu 18.04, use a web browser to navigate to https://vpn.olin.edu. | ||
| * Log in using your network credentials. | * Log in using your network credentials. | ||
| Line 113: | Line 112: | ||
| - | =======VPN Behavioral changes ============ | + | =====VPN Behavioral changes ===== |
| With the introduction of the Pulse Secure VPN client Olin has implemented what is known as split tunneling. | With the introduction of the Pulse Secure VPN client Olin has implemented what is known as split tunneling. | ||
| This allows users to utilize their home Internet connection for all non-Olin resources and not have traffic routed through Olin's network unless it is destined for Olin resources. | This allows users to utilize their home Internet connection for all non-Olin resources and not have traffic routed through Olin's network unless it is destined for Olin resources. | ||