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tech_guide_faculty_staff [2018/08/27 13:14]
mfitzpatrick [Email]
tech_guide_faculty_staff [2024/05/28 15:06] (current)
ccirone [Room Scheduling]
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 =====Contacting IT===== =====Contacting IT=====
-The preferred method of contacting Information Technology for technical support is by sending an email to [[helpdesk@olin.edu]]. ​ Information Technology can also be contacted by telephone between the hours of 8:00 AM and 6:00 PM at ext 2430.   this can be accessed from off campus ​be dialing 781.292.2430.  Walk up service is also available on a first come first serve basis in Milas Hall Ste LL10.  ​+The preferred method of contacting Information Technology for technical support is by sending an email to [[helpdesk@olin.edu]]. ​ Information Technology can also be contacted by telephone between the hours of 8:30am and 5:30pm at ext 2430.   This can be accessed from off-campus ​by dialing 781-292-2430.  Walk-up service is also available on a first come first serve basis in Milas Hall Ste LL10.  ​
  
 =====After Hours===== =====After Hours=====
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-  * Faculty and Staff        ​firstname.lastname@olin.edu+  * Faculty and Staff        ​username@olin.edu
  
-  * Students ​                firstname.lastname@students.olin.edu +  * Students ​                username.olin.edu 
- === * Please note: we are currently in the middle ​of a migration to Office 365 which will move our mail system to the cloud New users and new students ​ new email address ​will be username@olin.edu ​===+ === * Please note: As of Fall 2018, this is new format for our email address'​ as part of our migration to cloud services using Office 365.   Previous ​email address' of firstname.lastname@olin.edu ​or @students.olin.edu will remain a secondary email address for students, faculty and staff who had this previously assigned.
  
  New employee desktops/​laptops are configured with an Outlook profile to access your email on campus. ​   ​  New employee desktops/​laptops are configured with an Outlook profile to access your email on campus. ​   ​
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   * Staff@olin.edu all staff members   * Staff@olin.edu all staff members
   * Faculty@olin.edu all faculty members   * Faculty@olin.edu all faculty members
-  * students@olin.edu all students +  * StudentsAll@olin.edu all students 
-  +  * classof2024@olin.edu all students in class of 2024.5 
-  * classof2019@olin.edu all students in class of 2019 +  * classof2025@olin.edu all students in class of 2025 
-  * classof2020@olin.edu all students in class of 2020 +  * classof2026@olin.edu all students in class of 2026 
-  *  ​classof2021@olin.edu all students in class of 2021 +  * classof2027@olin.edu all students in class of 2027 
-  * classof2022@olin.edu all students in class of 2022+  * classof2028@olin.edu all students in class of 2028 
 === Off-Campus Email Access === === Off-Campus Email Access ===
  
  
-[[https://webmail.olin.edu|https://webmail.olin.edu]]+Web access to your  mailbox will be through O365:   
 +https://portal.office.com. To  login, sign in with your UPN or new email address  username@olin.edu ​ and existing password
  
  
-Enter your network credentials using the following example 
- 
- 
-Domainname%%\%%username 
- 
- 
-Example 
- 
- 
-    * Username: ''​olin.edu%%\%%mfitzpatrick''​ 
-    * Password 
- 
- 
-For other email related inquiries, see [[:​email|here]]. 
- 
-===For new Office 365 users: ​ Web access to your migrated mailbox will now be through O365:  ​ 
-https://​portal.office.com]. To  login, sign in with your UPN or new email address: ​  ​username@olin.edu ​ and existing password=== 
  
 =====Mailing Lists===== =====Mailing Lists=====
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 | \\fsvs01\Sandbox ​     | This space is meant for very short-term storage. There is a finite limit to storage and anything older than 30 days is purged daily. You may share files with anyone here or use as a temp repository. | | \\fsvs01\Sandbox ​     | This space is meant for very short-term storage. There is a finite limit to storage and anything older than 30 days is purged daily. You may share files with anyone here or use as a temp repository. |
 | \\fsvs01\Groups ​      | Space shared by members of different departmental groups| | \\fsvs01\Groups ​      | Space shared by members of different departmental groups|
-| \\fsvs01\Users ​       | All users have a folder available as drive ''​H:''​ for private use. |+
  
 A complete backup of all files stored on the network is completed nightly. ​ If you have any issues with regard to accidentally deleting or otherwise losing files, contact the IT department as soon as possible. ​ It is recommended that you save all files to the network drive to ensure appropriate backup. ​ If you choose to save files to your local drive, it is your responsibility to ensure that they are properly backed up.    A complete backup of all files stored on the network is completed nightly. ​ If you have any issues with regard to accidentally deleting or otherwise losing files, contact the IT department as soon as possible. ​ It is recommended that you save all files to the network drive to ensure appropriate backup. ​ If you choose to save files to your local drive, it is your responsibility to ensure that they are properly backed up.   
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 Further information on VPN at Olin can be found [[what_is_vpn|here]] Further information on VPN at Olin can be found [[what_is_vpn|here]]
 =====Printers===== =====Printers=====
-=== Adding a Network Printer on Windows 7 === 
-  * From the taskbar select the **Start Button** then **Devices and Printers** 
-  * Select **Add a Printer** from the top of the window 
-  * Select **Add a network, wireless or Bluetooth printer** 
-  * Select your printer from the list  
-    * Click on **Printer Name** in title bar to sort printers alphabetically 
-    * Check label on printer for appropriate printer name 
-    * All printers on campus follow this established naming convention. ​ 
- 
-{{:​printer_naming_scheme.png|}} 
  
   * A list of all campus printers can be found [[printer_locations|here]]   * A list of all campus printers can be found [[printer_locations|here]]
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 If you are interested in creating a web site, you will find a web folder identified with your network username, located at server \\facweb\faculty. ​    Once you create your web site, please contact Alyson.goodrow@olin.edu in our Communication office as she can update your faculty profile, located on our main web site, to include a link to your web site.  ​ If you are interested in creating a web site, you will find a web folder identified with your network username, located at server \\facweb\faculty. ​    Once you create your web site, please contact Alyson.goodrow@olin.edu in our Communication office as she can update your faculty profile, located on our main web site, to include a link to your web site.  ​
  
-===== One Card ===== 
-Accessing the One Card Transaction System Olin, community members are now able to more conveniently add funds to their Dining Dollar account. 
- 
-http://​onecard.olin.edu/​ 
- 
-See [[one_card_web_site|here]] for more detail. 
  
 ===== Portal===== ===== Portal=====
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 My.olin.edu is our portal and works as a college wide resource for access to many of our sites and information. ​   The Olin portal contains links and hand outs from financial services, human resources, campus directory information,​ calendaring information and many other  necessary information on our campus. ​ Just sign onto the portal using your Olin network credentials,​ network username and password. ​  You will find user friendly information about helpful tools posted on the portal, and requests for additional information or access can be sent to helpdesk@olin.edu. ​ My.olin.edu is our portal and works as a college wide resource for access to many of our sites and information. ​   The Olin portal contains links and hand outs from financial services, human resources, campus directory information,​ calendaring information and many other  necessary information on our campus. ​ Just sign onto the portal using your Olin network credentials,​ network username and password. ​  You will find user friendly information about helpful tools posted on the portal, and requests for additional information or access can be sent to helpdesk@olin.edu. ​
 +
 +Further information on the Olin portal can be found [[olin_portal|here]].
  
 ===== Room Scheduling ===== ===== Room Scheduling =====
-Ad Astra Scheduler has been made available through the portal, via single sign-on.  ​Accessing ​the system via the portal ​is the preferred method of requesting rooms For further information and instructions on reserving roomsplease log on to the portal at http://​my.olin.edu +Ad Astra was disabled in 2021 use Outlook to schedule a room.  
- and choose the Our Community Tab+ 
 +Go on your calendar, select new event, put down your information (time, event name, etc.), then select "​Search for a room or location"​. Select "​Browse with Room Finder"​. Under "​Building"​ search for the building in which the room you would like to book is in, then look for your room in the list that comes upIf it is unavailabletry using the Scheduling Assistant ​to find a time the room is available, or consider booking a different room.