Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
off_campus_dell_support [2020/09/16 12:56] mperriello [Dell Hardware Support for Academic Year 20-21] |
off_campus_dell_support [2024/04/03 16:04] (current) vbhatnagar [For students outside of the United States] |
||
|---|---|---|---|
| Line 1: | Line 1: | ||
| - | [[Dell Hardware Support for Academic year 20-21]] | ||
| - | |||
| ======Hardware Support for Off‐Campus Students ====== | ======Hardware Support for Off‐Campus Students ====== | ||
| - | For the Academic Year 20-21 you should go to this page: | ||
| - | [[ | ||
| If you are away from campus for an extended period of time and are in need of any type of hardware repair or replacement on your machine, you can contact Dell and they will send out a technician to repair your machine or ship end‐user replaceable parts. | If you are away from campus for an extended period of time and are in need of any type of hardware repair or replacement on your machine, you can contact Dell and they will send out a technician to repair your machine or ship end‐user replaceable parts. | ||
| Line 22: | Line 18: | ||
| Go to the following Dell website to locate the service/support number for your specific country/area. | Go to the following Dell website to locate the service/support number for your specific country/area. | ||
| - | http://www1.us.dell.com/content/topics/global.aspx/services/en/international_support?c=us&cs=555&l=en&s=biz | + | [[https://www.dell.com/support/contents/en-us/article/contact-information/international-support-services/dell-international-support]] |
| - | Please have your service tag, located on the bottom of your laptop, ready. This is used to identify | + | Please have your service tag, located on the bottom of your laptop, ready (//if you cannot find your service tag, follow [[https://www.dell.com/support/contents/en-us/article/product-support/self-support-knowledgebase/locate-service-tag/notebook#:~:text=On%20Dell%20Laptops%2C%20the%20Dell%20Service%20Tag%20sticker,Service%20Tag%20by%20using%20the%20Windows%20Command%20Prompt|these instructions]]//). This is used to identify |
| your machine so that Dell can provide you with proper service on it. | your machine so that Dell can provide you with proper service on it. | ||
| If Dell replaces your hard drive while you are off campus you do have the option of shipping | If Dell replaces your hard drive while you are off campus you do have the option of shipping | ||
| Line 30: | Line 26: | ||
| reloaded. | reloaded. | ||
| - | If you choose to ship your computer to the Help Desk, please ship to | ||
| - | the following address:\\ | ||
| - | |||
| - | 1000 Olin Way\\ | ||
| - | Milas Hall Ste LL10\\ | ||
| - | Needham, MA 02492 | ||