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tech_guide_faculty_staff [2017/10/04 14:00]
mfitzpatrick [File Shares]
tech_guide_faculty_staff [2021/01/12 11:22] (current)
rosterberg
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 =====Contacting IT===== =====Contacting IT=====
-The preferred method of contacting Information Technology for technical support is by sending an email to [[helpdesk@olin.edu]]. ​ Information Technology can also be contacted by telephone between the hours of 8:00 AM and 6:00 PM at ext 2430.   this can be accessed from off campus ​be dialing 781.292.2430.  Walk up service is also available on a first come first serve basis in Milas Hall Ste LL10.  ​+The preferred method of contacting Information Technology for technical support is by sending an email to [[helpdesk@olin.edu]]. ​ Information Technology can also be contacted by telephone between the hours of 8:30am and 5:30pm at ext 2430.   This can be accessed from off-campus ​by dialing 781-292-2430.  Walk-up service is also available on a first come first serve basis in Milas Hall Ste LL10.  ​
  
 =====After Hours===== =====After Hours=====
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 ===== Email ===== ===== Email =====
  
-The standard official e-mail address ​at Olin College ​is:+E-mail addresses ​at Olin College ​are:
  
  
-  * Faculty and Staff        ​firstname.lastname@olin.edu+  * Faculty and Staff        ​username@olin.edu
  
-  * Students ​                ​firstname.lastname@students.olin.edu+  * Students ​                username.olin.edu 
 + === * Please note: As of Fall 2018, this is a new format for our email address'​ as part of our migration to cloud services using Office 365.   ​Previous email address'​ of firstname.lastname@olin.edu or @students.olin.edu ​will remain a secondary email address for students, faculty and staff who had this previously assigned.
  
  New employee desktops/​laptops are configured with an Outlook profile to access your email on campus. ​   ​  New employee desktops/​laptops are configured with an Outlook profile to access your email on campus. ​   ​
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   * Faculty@olin.edu all faculty members   * Faculty@olin.edu all faculty members
   * students@olin.edu all students   * students@olin.edu all students
-  ​classof2018@olin.edu all students in class of 2018 +  
-  * classof2019@olin.edu all students in class of 2019 +  ​classof2021@olin.edu all students in class of 2021 
-  * classof2020@olin.edu all students in class of 2020 +  * classof2022@olin.edu all students in class of 2022 
-  *  ​classof2021@olin.edu all students in class of 2021+  *  ​classof2023@olin.edu all students in class of 2023 
 +  * classof2024@olin.edu all students in class of 2024 
 === Off-Campus Email Access === === Off-Campus Email Access ===
  
  
-[[https://webmail.olin.edu|https://webmail.olin.edu]]+Web access to your  mailbox will be through O365:   
 +https://portal.office.com. To  login, sign in with your UPN or new email address  username@olin.edu ​ and existing password
  
  
-Enter your network credentials using the following example 
- 
- 
-Domainname%%\%%username 
- 
- 
-Example 
- 
- 
-    * Username: ''​olin.edu%%\%%mfitzpatrick''​ 
-    * Password 
- 
- 
-For other email related inquiries, see [[:​email|here]]. 
  
 =====Mailing Lists===== =====Mailing Lists=====
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 | \\fsvs01\Sandbox ​     | This space is meant for very short-term storage. There is a finite limit to storage and anything older than 30 days is purged daily. You may share files with anyone here or use as a temp repository. | | \\fsvs01\Sandbox ​     | This space is meant for very short-term storage. There is a finite limit to storage and anything older than 30 days is purged daily. You may share files with anyone here or use as a temp repository. |
 | \\fsvs01\Groups ​      | Space shared by members of different departmental groups| | \\fsvs01\Groups ​      | Space shared by members of different departmental groups|
-| \\fsvs01\Users ​       | All users have a folder available as drive ''​H:''​ for private use. |+
  
 A complete backup of all files stored on the network is completed nightly. ​ If you have any issues with regard to accidentally deleting or otherwise losing files, contact the IT department as soon as possible. ​ It is recommended that you save all files to the network drive to ensure appropriate backup. ​ If you choose to save files to your local drive, it is your responsibility to ensure that they are properly backed up.    A complete backup of all files stored on the network is completed nightly. ​ If you have any issues with regard to accidentally deleting or otherwise losing files, contact the IT department as soon as possible. ​ It is recommended that you save all files to the network drive to ensure appropriate backup. ​ If you choose to save files to your local drive, it is your responsibility to ensure that they are properly backed up.   
  
 If you require access to additional network drives, you can email helpdesk@olin.edu. ​  Most network drive requests will require departmental approval prior to access being granted.  ​ If you require access to additional network drives, you can email helpdesk@olin.edu. ​  Most network drive requests will require departmental approval prior to access being granted.  ​
 +
 +=====Software=====
 +
 +The college maintains licensing for all faculty, staff and students for Adobe Creative Cloud which gives you full access to the Adobe suite of products. ​ You must create an account on the Adobe site and install the software or your system. ​  ​Please follow the instructions in the below link.  Please contact the helpdesk if you require any assistance.
 +
 +[[adobe_creative_cloud_cc|Adobe Creative Cloud for Enterprise End User Guide]]
  
 =====Off Campus Access===== =====Off Campus Access=====
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 Further information on VPN at Olin can be found [[what_is_vpn|here]] Further information on VPN at Olin can be found [[what_is_vpn|here]]
 =====Printers===== =====Printers=====
-=== Adding a Network Printer on Windows 7 === 
-  * From the taskbar select the **Start Button** then **Devices and Printers** 
-  * Select **Add a Printer** from the top of the window 
-  * Select **Add a network, wireless or Bluetooth printer** 
-  * Select your printer from the list  
-    * Click on **Printer Name** in title bar to sort printers alphabetically 
-    * Check label on printer for appropriate printer name 
-    * All printers on campus follow this established naming convention. ​ 
- 
-{{:​printer_naming_scheme.png|}} 
  
   * A list of all campus printers can be found [[printer_locations|here]]   * A list of all campus printers can be found [[printer_locations|here]]